“Lupe Valdes -Torres was assigned to me. She did an excellent job and went out of her way to assist in any way she could. She is very efficient and was always friendly. Thank you, Lupe, for making such a difficult time a little easier.”
What customers talk about
Professionalism & Conduct
Courtesy & Friendliness
Communication & Updates
Problem Resolution & Effectiveness
Browse reviews by topic
See all topicsCompassionate Staff & Care
100% positive77 reviews
Reviews discussing compassionate staff & care.
Funeral Planning & Arrangements
100% positive64 reviews
Reviews discussing funeral planning & arrangements.
Staff Professionalism & Excellence
98% positive49 reviews
Reviews discussing staff professionalism & excellence.
Grief & Bereavement Support
86.4% positive22 reviews
Reviews discussing grief & bereavement support.
Overall Satisfaction
100% positive16 reviews
Reviews discussing overall satisfaction.
Cremation Services
71.4% positive7 reviews
Reviews discussing cremation services.
Recent reviews
See all 135Vilma Tamargo
No written review
Soy su Abogada (Lisette Sánchez)
We cannot thank this funeral home enough for the incredible care and compassion they showed our family during such a difficult time. From the very first phone call, the communication was outstanding. Lupe was incredibly attentive, kind, and helpful from the beginning, and Shane Lacey, the funeral Director, went above and beyond throughout the entire process. Shane was extremely responsive, but more than that, his communication was proactive — he was constantly following up with us to make sure everything was handled and that we had what we needed. On the day of the service, he was there making sure everything ran smoothly, which gave us so much peace of mind during an emotional day. Even after the service, when Shane was going to be out for a few days, he made sure another staff member was fully informed and ready to assist us with obtaining the death certificates and ashes. That level of organization and care truly stood out. There was a small mishap with the ashes not being divided the way we had requested, but the team addressed and corrected the issue immediately. Most importantly, they made us feel heard and supported every step of the way. The compassion, professionalism, and attention to detail they showed our family were truly exceptional. We are deeply grateful. Thank you for making such a painful experience a little easier to navigate.
Response from owner
May 8, 2026
Lenisse Lippert
Lupe Valdes -Torres was assigned to me. She did an excellent job and went out of her way to assist in any way she could. She is very efficient and was always friendly. Thank you, Lupe, for making such a difficult time a little easier.
Response from owner
May 8, 2026
Hector Martinez
During one of the most difficult times in our lives, the Boza staff showed our family so much compassion, patience, and care. From the very first moment, they guided us through everything with kindness and professionalism, making a painful process feel a little more manageable. Shayne and Lupe were super great to work with. Thank you 🙏
Response from owner
May 5, 2026
Witchy Woman
My sister died suddenly, and I live out of state. Her friends arranged for Boza and Roel to pick her up and keep her until I could get there to make the arrangements. In such a terrible time, Shane was so wonderful in helping with the arrangements. His kindness and professionalism are so greatly appreciated.
Response from owner
April 29, 2026
Rick Lawrence
We recently lost our brother in Florida. He had no family there, only us in Connecticut. It proved to be very difficult to travel there because of our age and health. We were lucky to have been put in contact with Boza and Roel. We dealt with Shane, who took control and eased our frustrations. He contacted organizations like the V.A. to help us and kept us informed of everything along the way. Shane is a man of great empathy who understood all we were going through. We cannot recommend Boza and Roel high enough.
Response from owner
March 26, 2026
Employee reviews
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- Phone
- (813) 369-5153
- Address
- 4730 N Armenia Ave
Tampa, FL 33603 - Hours
- Monday00:00–23:59Tuesday00:00–23:59Wednesday00:00–23:59Thursday00:00–23:59Friday00:00–23:59Saturday00:00–23:59Sunday00:00–23:59
- Service area
- Tampa, FL