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Boza and Roel Funeral Home

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Tampa, FL


Boza and Roel Funeral Home

4.9
from 135 reviews
595%
41%
30%
21%
12%
Lupe Valdes -Torres was assigned to me. She did an excellent job and went out of her way to assist in any way she could. She is very efficient and was always friendly. Thank you, Lupe, for making such a difficult time a little easier.
Lenisse Lippert

What customers talk about

Professionalism & Conduct

97.2%107 mentions

Drew gets 6 stars, Very professional, Muy buen servicio


Courtesy & Friendliness

96.4%83 mentions

very respectful, She was very kind, Excelente atención


Communication & Updates

93.9%49 mentions

una atención brillante, guided us with everything, clear on all information I needed


Problem Resolution & Effectiveness

94.1%17 mentions

Everything he promised was delivered, they made it as smooth as could have been, Our wishes on arrangements were accomplished



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Recent reviews

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May 28, 2026

Vilma Tamargo

No written review

May 6, 2026

Soy su Abogada (Lisette Sánchez)

We cannot thank this funeral home enough for the incredible care and compassion they showed our family during such a difficult time. From the very first phone call, the communication was outstanding. Lupe was incredibly attentive, kind, and helpful from the beginning, and Shane Lacey, the funeral Director, went above and beyond throughout the entire process. Shane was extremely responsive, but more than that, his communication was proactive — he was constantly following up with us to make sure everything was handled and that we had what we needed. On the day of the service, he was there making sure everything ran smoothly, which gave us so much peace of mind during an emotional day. Even after the service, when Shane was going to be out for a few days, he made sure another staff member was fully informed and ready to assist us with obtaining the death certificates and ashes. That level of organization and care truly stood out. There was a small mishap with the ashes not being divided the way we had requested, but the team addressed and corrected the issue immediately. Most importantly, they made us feel heard and supported every step of the way. The compassion, professionalism, and attention to detail they showed our family were truly exceptional. We are deeply grateful. Thank you for making such a painful experience a little easier to navigate.

Response from owner

Hi Soy Su Abogada (lisette Sánchez) Thank you for taking the time to complete our survey and provide feedback on your experience. It was an honor to serve you, and we are happy to hear you had a positive experience. You continue to be in our thoughts, and please let us know if we are able to support you further during this challenging time. Kind Regards, Shane Lacey Boza and Roel Funeral Home

May 8, 2026

May 6, 2026

Lenisse Lippert

Lupe Valdes -Torres was assigned to me. She did an excellent job and went out of her way to assist in any way she could. She is very efficient and was always friendly. Thank you, Lupe, for making such a difficult time a little easier.

Response from owner

Hi Lenisse Lippert. On behalf of our team, we extend our condolences for your loss. We also would like to thank you for your kind words. Lupe and the team strive to provide exceptional service to our families to honor the memory of loved ones. It is always very rewarding to hear positive feedback and experiences like yours. Shane Lacey Location Manager

May 8, 2026

May 5, 2026

Hector Martinez

During one of the most difficult times in our lives, the Boza staff showed our family so much compassion, patience, and care. From the very first moment, they guided us through everything with kindness and professionalism, making a painful process feel a little more manageable. Shayne and Lupe were super great to work with. Thank you 🙏

Response from owner

Hector Martinez, thank you for your kind words and this wonderful review! It is our honor to serve you and your family, and our sympathies go out during this difficult time. Shane Lacey-Location Manager

May 5, 2026

April 28, 2026

Witchy Woman

My sister died suddenly, and I live out of state. Her friends arranged for Boza and Roel to pick her up and keep her until I could get there to make the arrangements. In such a terrible time, Shane was so wonderful in helping with the arrangements. His kindness and professionalism are so greatly appreciated.

Response from owner

Thank you so much for your feedback and kind words. We were honored to serve you and your family, and our deepest sympathies go out to you with the loss of your sister.

April 29, 2026

March 25, 2026

Rick Lawrence

We recently lost our brother in Florida. He had no family there, only us in Connecticut. It proved to be very difficult to travel there because of our age and health. We were lucky to have been put in contact with Boza and Roel. We dealt with Shane, who took control and eased our frustrations. He contacted organizations like the V.A. to help us and kept us informed of everything along the way. Shane is a man of great empathy who understood all we were going through. We cannot recommend Boza and Roel high enough.

Response from owner

Rick Lawrence. On behalf of myself and all our team here at Boza & Roel, we extend our condolences for your loss. We also would like to thank you for your kind words. We strive to provide exceptional service to our families. It is always very rewarding to hear positive feedback and experiences like yours. Thank you again for choosing us and we are here for you throughout your journey of grief. Shane Lacey Funeral Home Manager

March 26, 2026


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Phone
(813) 369-5153
Address
4730 N Armenia Ave
Tampa, FL 33603
Hours
Monday00:00–23:59
Tuesday00:00–23:59
Wednesday00:00–23:59
Thursday00:00–23:59
Friday00:00–23:59
Saturday00:00–23:59
Sunday00:00–23:59
Service area
Tampa, FL