Johanna Gonzalez

Julie Zatkovich

A sudden death of a loved one is never easy but the entire staff was amazing and they facilitated and handled everything with dignity and compassion. All services they provided from the pick up to arrangements and the cremation were all completed quickly and with as little trauma as possible. Prices were fair and they offered many different options.

Krizia Ignacio

Boza & Roel Funeral Home treated us with compassion and empathy during the heartbreaking loss of our baby. Their professionalism, fairness in costs, and genuine care made a difficult moment a little lighter. We are truly grateful.

humberto eb canal

We are very disappointed with the service received at this funeral home. My mom purchased a funeral service many years ago. Then, at the time of her passing, and after meeting with the funeral home representatives (Director Mariah and Maria) we realized that Mom had purchased services she did not want, such as open casket funeral, and so on. So technically she had paid enough money for the cremation, and some extra items such as a portrait and cards. We did not need the welcoming tour we received when we first got to the funeral home at the time of my Mom's passing; they should have listened to us before trying to sell us more products…we were mourning, grieving, and the last thing we wanted to hear was someone trying to sell us products. So, after hearing from Mariah and Maria that we had paid enough money to cover for the services my Mom wanted, they assured us they will be available by phone or email in case we had any questions while my Mom's body waited to be cremated. And here is where it gets difficult for us - after the first two weeks after my Mom's passing, I started emailing Mariah and Maria, asking for a status report, but no response. To make the story short, I never received a call back from Mariah or Maria. Eventually, we got in touch with Lupe and she helped us from that moment on. In the end, we heard our Mom's ashes were ready for pickup after making a call to the funeral home. Less important issues but nevertheless worth mentioning is the fact that one of the two portraits on my Mom had a noticeable defect in the frame. I ended up fixing it myself back at home, but as soon as I get the chance I will replace it since the frame is obviously of very cheap material. The cards with Mom's photo and prayer were made of cheap material; and it was not even laminated. You would say all the extra money paid should have been enough for the print or lamination. In the end, the most important issue I will recommend the funeral home to address is the lack of communication and empathy with those staying behind and grieving in such desperate moment. I would not want that to happen to anybody else. On March 2 2024, my Mom's ashes received a burial at sea, and with survey we are closing this sad chapter in our lives. We will move on and attempt to forget this painful episode we had we Boza and Roel Funeral Home in Tampa.

Bobby Daniel

Mariah was so patience, empathetic and understanding of my families situation. We had a very limited time from the time of death of my father till we have to transfer his body back home to Ethiopia. Mariah and her team worked tirelessly for 5 days to make my father’s wish come in a very short time. They went out of their way and provided us with an excellent customer service and funeral prayer service at their funeral home. They also allowed us to bring our own traditional food for the reception afterwards, helped us with the setup and breakdown of our event. I give Mariah and her team 10 out of 5, spectacular service. Thank you on behalf of my whole family and myself.