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Boza and Roel Funeral Home

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Vickie Peckham

May 14, 2024 · review of Boza and Roel Funeral Home

Kayla Crosslin was fabulous to work with and I would recommend her to help you with prearrangements during your time of sorrow. I actually planned everything with her well in advance of my passing. She is so sweet and treated me with such respect and patience. God bless her!! Patricia Costello-Stamaton

Response from owner

Thank you for your kind words, Vickie. We're pleased to hear that Kayla provided respectful and patient assistance with your prearrangements. Your recommendation and blessing mean a lot to us.

May 20, 2024

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Other reviews

May 6, 2026

Lenisse Lippert

Lupe Valdes -Torres was assigned to me. She did an excellent job and went out of her way to assist in any way she could. She is very efficient and was always friendly. Thank you, Lupe, for making such a difficult time a little easier.

July 27, 2018

Ricardo Racyne

No written review

January 6, 2025

Priscilla Lamb

“Exceptional Service During a Difficult Time” I cannot thank Lupe and Jacob enough for their compassion, professionalism, and attention to detail during such a challenging time for our family. From the very first meeting, they handled the cremation and memorial with care and compassion. The memorial was beautifully organized, and every detail was thoughtfully taken care of, allowing us to focus on honoring our loved one without any added stress. We are truly grateful for their dedication and highly recommend Boza & Roel Funeral Home to anyone in need of these services.

March 3, 2024

humberto eb canal

We are very disappointed with the service received at this funeral home. My mom purchased a funeral service many years ago. Then, at the time of her passing, and after meeting with the funeral home representatives (Director Mariah and Maria) we realized that Mom had purchased services she did not want, such as open casket funeral, and so on. So technically she had paid enough money for the cremation, and some extra items such as a portrait and cards. We did not need the welcoming tour we received when we first got to the funeral home at the time of my Mom's passing; they should have listened to us before trying to sell us more products…we were mourning, grieving, and the last thing we wanted to hear was someone trying to sell us products. So, after hearing from Mariah and Maria that we had paid enough money to cover for the services my Mom wanted, they assured us they will be available by phone or email in case we had any questions while my Mom's body waited to be cremated. And here is where it gets difficult for us - after the first two weeks after my Mom's passing, I started emailing Mariah and Maria, asking for a status report, but no response. To make the story short, I never received a call back from Mariah or Maria. Eventually, we got in touch with Lupe and she helped us from that moment on. In the end, we heard our Mom's ashes were ready for pickup after making a call to the funeral home. Less important issues but nevertheless worth mentioning is the fact that one of the two portraits on my Mom had a noticeable defect in the frame. I ended up fixing it myself back at home, but as soon as I get the chance I will replace it since the frame is obviously of very cheap material. The cards with Mom's photo and prayer were made of cheap material; and it was not even laminated. You would say all the extra money paid should have been enough for the print or lamination. In the end, the most important issue I will recommend the funeral home to address is the lack of communication and empathy with those staying behind and grieving in such desperate moment. I would not want that to happen to anybody else. On March 2 2024, my Mom's ashes received a burial at sea, and with survey we are closing this sad chapter in our lives. We will move on and attempt to forget this painful episode we had we Boza and Roel Funeral Home in Tampa.