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Boza and Roel Funeral Home

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Topic

Overall Satisfaction

100% positive

Across 135 reviews of Boza and Roel Funeral Home in Tampa, FL, overall satisfaction appears in 16 reviews (100% positive), from 2017-01-07 through 2026-05-28.


Key findings

  • Overall Satisfaction mentioned in 16 of 135 reviews (11.9%)

  • 100% of Overall Satisfaction reviews are 4 or 5 stars

  • Average rating in Overall Satisfaction reviews: 5★

Aspects most discussed in these reviews

  • Professionalism & Conduct

    94%15 mentions
  • Courtesy & Friendliness

    56%9 mentions
  • Communication & Updates

    25%4 mentions
  • Problem Resolution & Effectiveness

    13%2 mentions
  • Responsiveness & Speed

    6%1 mention
  • Scheduling & Booking Ease

    6%1 mention

Reviews mentioning overall satisfaction

April 11, 2025

Jennifer Whelihan

Boza and Roel provided stellar services for our family when my grandmother passed away. They operate like a local company instead of a corporate one by meeting you where your needs are at and are very accommodating. They helped me by providing what I needed by making my grandmother's funeral extra special. Jake, the funeral director, as well as the team there, are very professional and expeditious in a time where it matters most. I am truly grateful to Jake and Boza and Roel for their great customer service.

Response from owner

Jennifer, thank you for your thoughtful words and for allowing us the honor of caring for your grandmother. We're grateful Jake and our team could support your family with personalized attention and professionalism during such a meaningful time. Your appreciation truly means a lot to us.

April 16, 2025

December 17, 2024

kia harris

I would give them 20 stars if it was possible everything from start to finish was amazing. This company goes above and beyond to ensure you are happy. I will never use another funeral home.

Response from owner

Thank you for the glowing endorsement, Kia. We'd gladly take those 20 stars, but for now, five will have to do! We appreciate your support and trust in us and are always here for you.

December 30, 2024

December 12, 2024

Maggie Feliciano

I highly recommend this Funeral Hope. Having used it twice I can safely convey that they are very professional and have wonderful people skills at a time when you really need someone to be on top of everything.

Response from owner

Thank you for your heartfelt recommendation, Maggie. It’s deeply meaningful to know that our team could provide professional and empathetic care when it was needed most. Your trust in us is greatly appreciated.

December 16, 2024

August 25, 2024

Nizarali Kachhi

The Funeral Director’s Ms.Lupe, Ms.Mariah and everyone else at the facility are very helpful, accommodative and professional. They go above and beyond to help families in their most difficult times. Very grateful and thankful for all that they do for the families and the community.

Response from owner

Thank you for your kind words, Nizarali. We’re truly grateful for your appreciation of our entire team. It means so much to us to know that our efforts to go above and beyond have made a positive impact during such a difficult time. Supporting families and the community is at the heart of what we do, and we’re honored to have been able to assist you. If there’s anything more we can do for you, please don’t hesitate to reach out.

August 29, 2024

December 22, 2023

Margarita Batilde Diaz Lezcano

Marlene Fernández, familia service, es una excelente persona, explica todo los detalles de lo que propone, he quedado muy complacida con su trato y atención, muchas gracias

Response from owner

Gracias por sus amables palabras sobre Marlene y su enfoque detallado. Estamos orgullosos de la dedicación de nuestro equipo para brindar atención y cuidado minuciosos.

January 2, 2024

July 28, 2023

Lucy Sandelin

The Boza name has been a long-time staple in the city of Tampa funeral business - whereas my Mother’s (1987) and Grandmother’s (2012) services were handled meticulous by A.P. Boza and Boza and Roel respectively. So when my Dad’s health started to fail in 2019, he wanted to pre-plan his services so that myself or my brother wouldn’t have to make any painstaking decisions. We easily decided to utilize the Boza and Roel Funeral Home. 4 years ago, I spent over 4 hours with Mary Titmus from Boza and Roel, myself and my Dad vis telephone to get every detail on paper. My Dad felt relieved as well as my brother and myself that everyone was done. Well, Dad passed away a week ago and the process of getting him to the funeral home was seamless. Our director this week was Yessenia Ulloa and she was a pleasure to work with in finalizing all the details that we couldn’t take care of until my Dad had passed. Thank you to Jessie as well as all the staff who handled all the logistics on the day of the services. My Dad looked good and I know he would have given his stamp of approval.

Response from owner

Lucy, We are so very sorry for the loss of your father. It has truly been our honor to serve your family over the many years we have been in Tampa. Your beautiful story tells the reason we are here and how important it is to find peace and comfort when it's needed the most. Our thoughts are with you and your family. Please know that we are here for you all if there is anything you should need in the time ahead.

August 3, 2023

July 24, 2023

yudelkis mitchell

Maria was excellent. Un servicio ejemplar!

Response from owner

Your kind words and positive feedback mean a lot to us. We are grateful that you had a wonderful experience working with Maria. Thank you for choosing us.

July 25, 2023

June 24, 2023

Leimis Exposito

Los mejores 🙏❤️

Response from owner

Gracias

June 27, 2023

June 22, 2023

Marco Trivino

Excelente equipo de trabajo muy Profesionales.Excelente atención!

Response from owner

Gracias por tu reseña. Agradecemos las amables palabras.

June 28, 2023

June 5, 2023

Derek Santiago

Thank you to Maria Gonzalez and mike bell for your amazing hospitality and service Ariel Rodríguez and family were very pleased with your service thank You God bless.

Response from owner

Derek, thank you for the kind review. If at any time, you and your family need anything, please feel free to reach out to us here at Boza & Roel Funeral Home. Mike Bell Location Manager/ Funeral Director

June 5, 2023

June 4, 2023

Iris Paris

No tengo palabras para describir lo agradecida que mi hijos y yo estamos por el Velatorio de mi esposo Ariel Rodríguez fue excelente calidad todo muy organizado

Response from owner

Lamentamos su pérdida y nos alegra haber estado alli para facilitarie un poco las cosas.

June 28, 2023

June 3, 2023

Freddie Mejia

Very trustful and accommodating. Good prices too.

Response from owner

Thank you for taking the time to share your positive feedback and kind words, and we are thrilled to hear that you had a memorable experience with our team!

June 7, 2023

May 23, 2023

Angel Ortiz

The people of Boza&Roel treated us in a great manner me and my family are very great full specially Mss Maria Gozales she is a wonderful human being. Thank you for everything God bless everyone.

Response from owner

Thank you. We appreciate your kind words and are so glad to hear that we provided you with the care you needed. Please take care.

September 12, 2023

January 10, 2023

Cheryl Fernandez

I was very pleased with the outcome of my husband's Celebration of Life. Thank you Kathryn Cosper. You knew exactly what I wanted, and successfully delivered.

September 22, 2022

Frank Settecasi

Extremely satisfied with funeral service provided by Boza & Roel. Everything was professionally handled. I would highly recommend them.

November 8, 2021

Michael Alvarez

I had my Grandmother actually moved from another funeral home to Boza & Roel after a negative experience at the first funeral home. Everyone at Boza was extremely compassionate and take their work seriously. Our Funeral Director was very knowledgeable and kind. Mr. Michael Murray who took care of us at the actual funeral was nice and helpful everyone complemented the service. I’m sorry to say I never thought there was a difference between one funeral home or another till this experience. I will now recommend Boza to anyone who asks.