Topic
Overall Satisfaction
100% positiveAcross 135 reviews of Boza and Roel Funeral Home in Tampa, FL, overall satisfaction appears in 16 reviews (100% positive), from 2017-01-07 through 2026-05-28.
Key findings
Overall Satisfaction mentioned in 16 of 135 reviews (11.9%)
100% of Overall Satisfaction reviews are 4 or 5 stars
Average rating in Overall Satisfaction reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
94%15 mentionsCourtesy & Friendliness
56%9 mentionsCommunication & Updates
25%4 mentionsProblem Resolution & Effectiveness
13%2 mentionsResponsiveness & Speed
6%1 mentionScheduling & Booking Ease
6%1 mention
Reviews mentioning overall satisfaction
Jennifer Whelihan
Boza and Roel provided stellar services for our family when my grandmother passed away. They operate like a local company instead of a corporate one by meeting you where your needs are at and are very accommodating. They helped me by providing what I needed by making my grandmother's funeral extra special. Jake, the funeral director, as well as the team there, are very professional and expeditious in a time where it matters most. I am truly grateful to Jake and Boza and Roel for their great customer service.
Response from owner
April 16, 2025
kia harris
I would give them 20 stars if it was possible everything from start to finish was amazing. This company goes above and beyond to ensure you are happy. I will never use another funeral home.
Response from owner
December 30, 2024
Maggie Feliciano
I highly recommend this Funeral Hope. Having used it twice I can safely convey that they are very professional and have wonderful people skills at a time when you really need someone to be on top of everything.
Response from owner
December 16, 2024
Nizarali Kachhi
The Funeral Director’s Ms.Lupe, Ms.Mariah and everyone else at the facility are very helpful, accommodative and professional. They go above and beyond to help families in their most difficult times. Very grateful and thankful for all that they do for the families and the community.
Response from owner
August 29, 2024
Margarita Batilde Diaz Lezcano
Marlene Fernández, familia service, es una excelente persona, explica todo los detalles de lo que propone, he quedado muy complacida con su trato y atención, muchas gracias
Response from owner
January 2, 2024
Lucy Sandelin
The Boza name has been a long-time staple in the city of Tampa funeral business - whereas my Mother’s (1987) and Grandmother’s (2012) services were handled meticulous by A.P. Boza and Boza and Roel respectively. So when my Dad’s health started to fail in 2019, he wanted to pre-plan his services so that myself or my brother wouldn’t have to make any painstaking decisions. We easily decided to utilize the Boza and Roel Funeral Home. 4 years ago, I spent over 4 hours with Mary Titmus from Boza and Roel, myself and my Dad vis telephone to get every detail on paper. My Dad felt relieved as well as my brother and myself that everyone was done. Well, Dad passed away a week ago and the process of getting him to the funeral home was seamless. Our director this week was Yessenia Ulloa and she was a pleasure to work with in finalizing all the details that we couldn’t take care of until my Dad had passed. Thank you to Jessie as well as all the staff who handled all the logistics on the day of the services. My Dad looked good and I know he would have given his stamp of approval.
Response from owner
August 3, 2023
yudelkis mitchell
Maria was excellent. Un servicio ejemplar!
Response from owner
July 25, 2023
Leimis Exposito
Los mejores 🙏❤️
Response from owner
June 27, 2023
Marco Trivino
Excelente equipo de trabajo muy Profesionales.Excelente atención!
Response from owner
June 28, 2023
Derek Santiago
Thank you to Maria Gonzalez and mike bell for your amazing hospitality and service Ariel Rodríguez and family were very pleased with your service thank You God bless.
Response from owner
June 5, 2023
Iris Paris
No tengo palabras para describir lo agradecida que mi hijos y yo estamos por el Velatorio de mi esposo Ariel Rodríguez fue excelente calidad todo muy organizado
Response from owner
June 28, 2023
Freddie Mejia
Very trustful and accommodating. Good prices too.
Response from owner
June 7, 2023
Angel Ortiz
The people of Boza&Roel treated us in a great manner me and my family are very great full specially Mss Maria Gozales she is a wonderful human being. Thank you for everything God bless everyone.
Response from owner
September 12, 2023
Cheryl Fernandez
I was very pleased with the outcome of my husband's Celebration of Life. Thank you Kathryn Cosper. You knew exactly what I wanted, and successfully delivered.
Frank Settecasi
Extremely satisfied with funeral service provided by Boza & Roel. Everything was professionally handled. I would highly recommend them.
Michael Alvarez
I had my Grandmother actually moved from another funeral home to Boza & Roel after a negative experience at the first funeral home. Everyone at Boza was extremely compassionate and take their work seriously. Our Funeral Director was very knowledgeable and kind. Mr. Michael Murray who took care of us at the actual funeral was nice and helpful everyone complemented the service. I’m sorry to say I never thought there was a difference between one funeral home or another till this experience. I will now recommend Boza to anyone who asks.