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Boza and Roel Funeral Home

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Employee

Maria

Maria is a technician at Boza and Roel Funeral Home in Tampa, FL, named in 19 verified reviews averaging 4.8★ (94.7% positive).

19mentions
4.8★avg rating when named
94.7% positive
Went for a consultation about pre paid cremation. Maria was the associate I spoke with. She was very kind and explained and answered all questions I had. Very good experience for something that can be a difficult subject.
Johanna Gonzalez

Reviews mentioning Maria

February 10, 2026

Johanna Gonzalez

Went for a consultation about pre paid cremation. Maria was the associate I spoke with. She was very kind and explained and answered all questions I had. Very good experience for something that can be a difficult subject.

Response from owner

Hi Johanna Gonzalez Thank you for taking the time to provide feedback on your experience with our associate, Maria. It was an honor to serve you, and we are pleased to hear you had a positive experience. Kind Regards, Shane Lacey Boza and Roel Funeral Home

February 12, 2026

December 31, 2025

juliesguerra

💛 Losing a loved one is not only devastating, but it also comes with an overwhelming responsibility: navigating protocols, honoring wishes, and managing countless details, all while trying to process your own grief. Thank you to Maria, Shane, Jacob, and the entire incredible team at Boza & Roel. You made this difficult process feel human, compassionate, and deeply respectful; never like a transaction. You took care of every detail and allowed our family the space and grace to grieve. Do I recommend this team? One thousand percent. Your compassion, dedication, love, and commitment reminded me that my mother’s celebration of life was not about money, but about honoring her with care, dignity, and heart. You treated us like family and ensured everything was handled with intention and respect. All the love, always. 💕

Response from owner

Hi Juliesguerra, Thank you very much for your kind words about your experience working with us and our deepest sympathies go out to you and your family. We appreciate you choosing us to care for your mother's services and we are truly honored to serve your family. We value families feedback like yours. Thank you again.

January 2, 2026

March 21, 2024

Seble Gizaw

Kayla and Maria did an excellent job, they made our tragedy smoother by taking away the stress and burden of funeral Planning. They are very compassionate and professional, I would recommend to anyone going through this process.

Response from owner

Thank you for sharing your experience, Seble. We're pleased to hear that Kayla and Maria were able to ease the burden during such a difficult time by providing compassionate and professional service. Your recommendation is greatly appreciated, and we're here to support anyone else going through this process. Thank you for entrusting us during your time of need.

March 26, 2024

March 3, 2024

humberto eb canal

We are very disappointed with the service received at this funeral home. My mom purchased a funeral service many years ago. Then, at the time of her passing, and after meeting with the funeral home representatives (Director Mariah and Maria) we realized that Mom had purchased services she did not want, such as open casket funeral, and so on. So technically she had paid enough money for the cremation, and some extra items such as a portrait and cards. We did not need the welcoming tour we received when we first got to the funeral home at the time of my Mom's passing; they should have listened to us before trying to sell us more products…we were mourning, grieving, and the last thing we wanted to hear was someone trying to sell us products. So, after hearing from Mariah and Maria that we had paid enough money to cover for the services my Mom wanted, they assured us they will be available by phone or email in case we had any questions while my Mom's body waited to be cremated. And here is where it gets difficult for us - after the first two weeks after my Mom's passing, I started emailing Mariah and Maria, asking for a status report, but no response. To make the story short, I never received a call back from Mariah or Maria. Eventually, we got in touch with Lupe and she helped us from that moment on. In the end, we heard our Mom's ashes were ready for pickup after making a call to the funeral home. Less important issues but nevertheless worth mentioning is the fact that one of the two portraits on my Mom had a noticeable defect in the frame. I ended up fixing it myself back at home, but as soon as I get the chance I will replace it since the frame is obviously of very cheap material. The cards with Mom's photo and prayer were made of cheap material; and it was not even laminated. You would say all the extra money paid should have been enough for the print or lamination. In the end, the most important issue I will recommend the funeral home to address is the lack of communication and empathy with those staying behind and grieving in such desperate moment. I would not want that to happen to anybody else. On March 2 2024, my Mom's ashes received a burial at sea, and with survey we are closing this sad chapter in our lives. We will move on and attempt to forget this painful episode we had we Boza and Roel Funeral Home in Tampa.

Response from owner

Humberto, thank you for bringing this matter to our attention. We regret that you had a negative experience, and we will use this as an opportunity to improve. I would like the chance to address your concerns. Please reach out to me directly at (813) 986-2402 when you have a chance. Thank you, Brian Zipter, Area Managing Partner -Operations

March 7, 2024

December 20, 2023

Bruni Jaeger

Maria was very helpful making this transaction easy. Thank you for your professionalism at a time like this.

Response from owner

Thank you for the kind words, Bruni. Our goal is to be as helpful as possible, as we know the families we serve are often experiencing difficult times. We're here for you should you need anything else.

December 27, 2023

November 19, 2023

Mayra

En un servicio funebre de la familia Fuimos atendidos por la señora Maria. Fue un placer ya que la compañera es un amor de persona. Nos trató cómo una psicologa . Transmite paz a los que van con su dolor a ser atendidos . Dios la bendiga siempre.

Response from owner

Mayra, gracias por tu amable reseña; Nos aseguraremos de transmitir sus comentarios al equipo de Boza & Roel Funeral Home. ¡Cuidarse!

November 27, 2023

August 26, 2023

Janet Negron

I would like to thank everyone at the Boza & Roel Funeral especially Yesi and Maria from Sunset Memorial. I’ve done several funerals there but this last one, my family and I was not ready for but Yesi, did everything to make things so easy and help us every which way she could

Response from owner

Thank you for sharing your experience with us. We are so glad to hear that the Boza & Roel team, along with Yesi and Maria, were able to provide you with the guidance and support you needed during this difficult time.Our thoughts are with you and your family; please take care.

September 11, 2023

July 24, 2023

yudelkis mitchell

Maria was excellent. Un servicio ejemplar!

Response from owner

Your kind words and positive feedback mean a lot to us. We are grateful that you had a wonderful experience working with Maria. Thank you for choosing us.

July 25, 2023

July 12, 2023

Nieves Abreu

Excelente servicios, estamos muy complasido de su personal, especialmente la Sra. Maria

Response from owner

Gracias. Nos complace haberle brindado un servicio excepcional.

July 18, 2023

June 25, 2023

Peggy Rivera

The Exposito Rodríguez Family was tore apart 2x unexpectedly with in 20 days. Boza & Roel funeral home team went above and beyond. There are not enough kind words and or gratitude We can ever give Mike, Maria, Mariah, and Luis to express how thankful for there passion, caring, understanding. Our wishes on arrangements were accomplished and in addition they have been with us every step of the way. Many blessings to your team!

Response from owner

There are no words when things like this happen. We are glad you came to us in your time of need and that we were able to provide you with the support you needed. We feel that our role involves not only caring for those who have died, but to also provide comfort and guidance to the loved ones they left behind. If there is anything you or your family ever need, please reach out. We know that the road ahead is going to be long and difficult and we are here to help.

June 28, 2023

June 22, 2023

Al F

Maria Gonzalez was a compassionate and helpful aide to me during this very difficult time in my life. I’m very grateful to have met her at Boza & Roel.

Response from owner

We are terribly sorry for your loss and know what a challenging time it is for all involved. We are glad we could help make things a little bit easier for you.

June 28, 2023

June 7, 2023

Joe Baez Jr

Mom and dad were taken care by Boza & Roel and did a great job. Thank you Mariah Escamilla, also thank you Maria Gonzalez, appreciate you both.

Response from owner

We appreciate you taking the time to share your positive feedback and kind words. And thank you for recognizing Mariah and Maria. We are glad they were able to provide you with a memorable experience.

June 17, 2023

June 5, 2023

Jacob Albarran

just wanted to give thanks to the manager Maria Gonzalez and director of operation Mike Bell for being so involved and paying attention before, during, and after the funeral service of my uncle Ariel Rodriguez.

Response from owner

Thank you kindly for the great review. Our team at Boza & Roel Funeral Home will continue to here for you and your family. Please do not hesitate to reach out to us at any time. Mike Bell Location Manager/ Funeral Director

June 5, 2023

June 5, 2023

Derek Santiago

Thank you to Maria Gonzalez and mike bell for your amazing hospitality and service Ariel Rodríguez and family were very pleased with your service thank You God bless.

Response from owner

Derek, thank you for the kind review. If at any time, you and your family need anything, please feel free to reach out to us here at Boza & Roel Funeral Home. Mike Bell Location Manager/ Funeral Director

June 5, 2023

June 5, 2023

Paola Perez

Big thank you to Maria Gonzalez and Mike Bell Support during this time of sorrow for our family member Ariel Rodriguez

Response from owner

Paola, we thank you for the kind words. Our team at Boza & Roel appreciate this, and we are here if you need anything. Mike Bell Location Manager/ Funeral Director

June 5, 2023

June 4, 2023

Zuelem Santiago

Going through such a painful loss… being able to have the attention and care from Maria Gonzales (General Manager) and Director - Mike Bell, the Empathy showed to my Family the care to my Bother Ariel Rodriguez the quick respond, the random questions coming to my mind and being able to called Maria and get her to answer me with different type of questions even during her PTO, accommodating every single need including transmitting the whole service live for my family in Puerto Rico what a blessing to me this was not just a funeral care it was another set of family helping us carrying the weight of losing a lovely family member.. words cannot express our gratitude. May God bless you all and prosper your business to continue impacting people life… Recommend 100% Ps… The Oleo picture was awesome I was surprised the way my brother’s picture came out… :.) Thank you, Zuelem N. Santiago.

Response from owner

Zuelem, thank you for the kind review. I am grateful that our services provided to you and your family were 5 stars. Our team at Boza & Roel will continue to be here for you and your family. Mike Bell Location Manager/ Funeral Director

June 5, 2023

May 23, 2023

Angel Ortiz

The people of Boza&Roel treated us in a great manner me and my family are very great full specially Mss Maria Gozales she is a wonderful human being. Thank you for everything God bless everyone.

Response from owner

Thank you. We appreciate your kind words and are so glad to hear that we provided you with the care you needed. Please take care.

September 12, 2023

May 19, 2023

Reyliseo

My Name is Robin I lost my father a couple of days ago and it’s been the hardest my family and I have been through. Upon entering Boza & Roel we felt a certain connection to the funeral home we knew that my father would have loved this place. I also want to highlight the service. Mariah Escamilla and Maria Gonzalez were absolutely amazing, kind, considerate, gentle and provided a beyond great experience. God Bless them 🙏🏽

Response from owner

Robin. We greatly appreciate your positive review and kind words. Our hearts go out to you during this difficult time, and we offer our sincere condolences for your loss. Providing a beautiful and meaningful tribute to those who have passed is our greatest passion, and we are so glad to hear that our team was able to make a positive impact on your experience. Thank you for choosing us to honor your father. Brian Zipter Area General Manager

May 22, 2023

January 29, 2023

Giselle GRguez

Just wanted to acknowledge the special treatment received from Maria Gonzalez since the very first day that she contacted me to schedule our family's appointment after I had to contact the funeral home following my dad's sudden death. Maria has been very caring and extremely helpful. She has taken care of me and my family with a lot of devotion. I highly recommend her if anyone needs these services. In this kind of situations in which we lose a family member and we do not know what to do, it is extremely important to receive the kind of support that I was blessed to receive from Maria. She has been very caring and loving in our deepest moments of sorrow. Thank you very much Maria Gonzalez. Our family, and specially me, thank you from the bottom of our heart. Giselle Guerra Rodriguez