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Boza and Roel Funeral Home

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Employee

Shane

Shane is a technician at Boza and Roel Funeral Home in Tampa, FL, named in 8 verified reviews averaging 5.0★ (100% positive).

8mentions
5.0★avg rating when named
100% positive
We cannot thank this funeral home enough for the incredible care and compassion they showed our family during such a difficult time. From the very first phone call, the communication was outstanding. Lupe was incredibly attentive, kind, and helpful from the beginning, and Shane Lacey, the funeral Director, went above and beyond throughout the entire process. Shane was extremely responsive, but more than that, his communication was proactive — he was constantly following up with us to make sure everything was handled and that we had what we needed. On the day of the service, he was there making sure everything ran smoothly, which gave us so much peace of mind during an emotional day. Even after the service, when Shane was going to be out for a few days, he made sure another staff member was fully informed and ready to assist us with obtaining the death certificates and ashes. That level of organization and care truly stood out. There was a small mishap with the ashes not being divided the way we had requested, but the team addressed and corrected the issue immediately. Most importantly, they made us feel heard and supported every step of the way. The compassion, professionalism, and attention to detail they showed our family were truly exceptional. We are deeply grateful. Thank you for making such a painful experience a little easier to navigate.
Soy su Abogada (Lisette Sánchez)

Reviews mentioning Shane

May 6, 2026

Soy su Abogada (Lisette Sánchez)

We cannot thank this funeral home enough for the incredible care and compassion they showed our family during such a difficult time. From the very first phone call, the communication was outstanding. Lupe was incredibly attentive, kind, and helpful from the beginning, and Shane Lacey, the funeral Director, went above and beyond throughout the entire process. Shane was extremely responsive, but more than that, his communication was proactive — he was constantly following up with us to make sure everything was handled and that we had what we needed. On the day of the service, he was there making sure everything ran smoothly, which gave us so much peace of mind during an emotional day. Even after the service, when Shane was going to be out for a few days, he made sure another staff member was fully informed and ready to assist us with obtaining the death certificates and ashes. That level of organization and care truly stood out. There was a small mishap with the ashes not being divided the way we had requested, but the team addressed and corrected the issue immediately. Most importantly, they made us feel heard and supported every step of the way. The compassion, professionalism, and attention to detail they showed our family were truly exceptional. We are deeply grateful. Thank you for making such a painful experience a little easier to navigate.

Response from owner

Hi Soy Su Abogada (lisette Sánchez) Thank you for taking the time to complete our survey and provide feedback on your experience. It was an honor to serve you, and we are happy to hear you had a positive experience. You continue to be in our thoughts, and please let us know if we are able to support you further during this challenging time. Kind Regards, Shane Lacey Boza and Roel Funeral Home

May 8, 2026

April 28, 2026

Witchy Woman

My sister died suddenly, and I live out of state. Her friends arranged for Boza and Roel to pick her up and keep her until I could get there to make the arrangements. In such a terrible time, Shane was so wonderful in helping with the arrangements. His kindness and professionalism are so greatly appreciated.

Response from owner

Thank you so much for your feedback and kind words. We were honored to serve you and your family, and our deepest sympathies go out to you with the loss of your sister.

April 29, 2026

March 25, 2026

Rick Lawrence

We recently lost our brother in Florida. He had no family there, only us in Connecticut. It proved to be very difficult to travel there because of our age and health. We were lucky to have been put in contact with Boza and Roel. We dealt with Shane, who took control and eased our frustrations. He contacted organizations like the V.A. to help us and kept us informed of everything along the way. Shane is a man of great empathy who understood all we were going through. We cannot recommend Boza and Roel high enough.

Response from owner

Rick Lawrence. On behalf of myself and all our team here at Boza & Roel, we extend our condolences for your loss. We also would like to thank you for your kind words. We strive to provide exceptional service to our families. It is always very rewarding to hear positive feedback and experiences like yours. Thank you again for choosing us and we are here for you throughout your journey of grief. Shane Lacey Funeral Home Manager

March 26, 2026

December 31, 2025

juliesguerra

💛 Losing a loved one is not only devastating, but it also comes with an overwhelming responsibility: navigating protocols, honoring wishes, and managing countless details, all while trying to process your own grief. Thank you to Maria, Shane, Jacob, and the entire incredible team at Boza & Roel. You made this difficult process feel human, compassionate, and deeply respectful; never like a transaction. You took care of every detail and allowed our family the space and grace to grieve. Do I recommend this team? One thousand percent. Your compassion, dedication, love, and commitment reminded me that my mother’s celebration of life was not about money, but about honoring her with care, dignity, and heart. You treated us like family and ensured everything was handled with intention and respect. All the love, always. 💕

Response from owner

Hi Juliesguerra, Thank you very much for your kind words about your experience working with us and our deepest sympathies go out to you and your family. We appreciate you choosing us to care for your mother's services and we are truly honored to serve your family. We value families feedback like yours. Thank you again.

January 2, 2026

October 15, 2025

Zoe Rafols

Great people. Our funeral director Shane was very compassionate, understanding and professional. He had everything done in a timely manner and was very respectful.

Response from owner

Zoe, Thank you so much for the kind words. It is truly our honor to serve you and your family.

October 16, 2025

September 23, 2025

Alfred Villoch

Shane Lacey at Boza & Roel provided exceptional service during one of the most difficult times for my family. He made the entire process easy and treated us with genuine compassion. Shane was always available, whether by phone, email, or even drop-ins, and he accommodated every personal request without hesitation and with care. He ensured we had meaningful time with my father before and after the visitation, and we never felt rushed. Everything he promised was delivered, and his guidance and experience were evident every step of the way. In a time when true customer service often feels lost, Shane and Boza & Roel stand apart. I wholeheartedly recommend them to family and friends, and they have truly earned my lifetime of trust and business.

Response from owner

Alfred. Thank you very much for your kind words about your experience working with us and our deepest sympathies go out to you and your family. We appreciate you choosing us to care for your loved one and we are so honored to have been able to serve you. We truly value family feedback like yours. Thank you again.

September 24, 2025

August 19, 2025

Tiffany Thomas

Shane and his team have been nothing short of excellent to work with during this difficult time of my father’s passing. Five stars all around.

Response from owner

Tiffany, we appreciate your 5-Star review. It is our honor to serve you and your family. Thank you again for your kind words.

August 20, 2025

July 20, 2025

Gene and Cathy Dobbs

We were very pleased with the services that Boza&Roel provided. Funeral director Mr. Shane provided our every need even going out of the way to accommodate a couple of special requests for us. Thanks

Response from owner

Gene and Cathy, It is our honor to serve you and your family. Thank you for your kind words and we appreciate your review. Shane Lacey-Chapel Location Manager

July 25, 2025