Grief & Bereavement Support

Hector Martinez

During one of the most difficult times in our lives, the Boza staff showed our family so much compassion, patience, and care. From the very first moment, they guided us through everything with kindness and professionalism, making a painful process feel a little more manageable. Shayne and Lupe were super great to work with. Thank you 🙏

Leslie Randall

I couldn't do it without them thank you guys so much 💗

Olga Espino-Barros

Estamos muy decepcionados con el servicio recibido en esta funeraria. Mi mamá compró un servicio funerario hace muchos años. Luego, en el momento de su fallecimiento, y después de reunirnos con los representantes de la funeraria (la directora Mariah y María), nos dimos cuenta de que mamá había comprado servicios que no quería, como un funeral con ataúd abierto, etc. Técnicamente, había pagado suficiente dinero por la cremación y algunos artículos adicionales, como un retrato y tarjetas. No necesitábamos el recorrido de bienvenida que recibimos cuando llegamos por primera vez a la funeraria en el momento del fallecimiento de mi mamá; debieron habernos escuchado antes de intentar vendernos más productos... estábamos de luto, afligidos, y lo último que queríamos escuchar era que alguien intentara vendernos productos. Entonces, después de escuchar de Mariah y María que habíamos pagado suficiente dinero para cubrir los servicios que mi mamá quería, nos aseguraron que estarán disponibles por teléfono o correo electrónico en caso de que tuviéramos alguna pregunta mientras el cuerpo de mi mamá esperaba ser incinerado. Y aquí es donde se vuelve difícil para nosotros: después de las primeras dos semanas después del fallecimiento de mi mamá, comencé a enviarles correos electrónicos a Mariah y María, pidiéndoles un informe de estado, pero no obtuve respuesta. Para abreviar la historia, nunca recibí una llamada de Mariah o María. Finalmente nos pusimos en contacto con Lupe y ella nos ayudó a partir de ese momento. Al final, escuchamos que las cenizas de nuestra mamá estaban listas para ser recogidas después de hacer una llamada a la funeraria. Cuestiones menos importantes, pero que vale la pena mencionar, es el hecho de que uno de los dos retratos de mi mamá tenía un defecto notable en el marco. Terminé arreglándolo yo mismo en casa, pero tan pronto como tenga la oportunidad lo reemplazaré ya que el marco es obviamente de un material muy barato. Las tarjetas con la foto y la oración de mamá estaban hechas de material barato; y ni siquiera estaba plastificado. Se diría que todo el dinero extra pagado debería haber sido suficiente para la impresión o la laminación. Al final, el problema más importante que recomendaré que aborde la funeraria es la falta de comunicación y empatía con quienes se quedan atrás y lloran en un momento tan desesperado. No quisiera que eso le pasara a nadie más. El 2 de marzo de 2024, las cenizas de mi Mamá recibieron sepultura en el mar, y con encuesta cerramos este triste capítulo de nuestras vidas. Seguiremos adelante e intentaremos olvidar este doloroso episodio que tuvimos en la funeraria Boza y Roel en Tampa.

humberto eb canal

We are very disappointed with the service received at this funeral home. My mom purchased a funeral service many years ago. Then, at the time of her passing, and after meeting with the funeral home representatives (Director Mariah and Maria) we realized that Mom had purchased services she did not want, such as open casket funeral, and so on. So technically she had paid enough money for the cremation, and some extra items such as a portrait and cards. We did not need the welcoming tour we received when we first got to the funeral home at the time of my Mom's passing; they should have listened to us before trying to sell us more products…we were mourning, grieving, and the last thing we wanted to hear was someone trying to sell us products. So, after hearing from Mariah and Maria that we had paid enough money to cover for the services my Mom wanted, they assured us they will be available by phone or email in case we had any questions while my Mom's body waited to be cremated. And here is where it gets difficult for us - after the first two weeks after my Mom's passing, I started emailing Mariah and Maria, asking for a status report, but no response. To make the story short, I never received a call back from Mariah or Maria. Eventually, we got in touch with Lupe and she helped us from that moment on. In the end, we heard our Mom's ashes were ready for pickup after making a call to the funeral home. Less important issues but nevertheless worth mentioning is the fact that one of the two portraits on my Mom had a noticeable defect in the frame. I ended up fixing it myself back at home, but as soon as I get the chance I will replace it since the frame is obviously of very cheap material. The cards with Mom's photo and prayer were made of cheap material; and it was not even laminated. You would say all the extra money paid should have been enough for the print or lamination. In the end, the most important issue I will recommend the funeral home to address is the lack of communication and empathy with those staying behind and grieving in such desperate moment. I would not want that to happen to anybody else. On March 2 2024, my Mom's ashes received a burial at sea, and with survey we are closing this sad chapter in our lives. We will move on and attempt to forget this painful episode we had we Boza and Roel Funeral Home in Tampa.

Ricardo Hidalgo-Gato

Going through a very hard time but they made me feel better for the excellent job they did taking care of my mom who passed last month. Very impressed and grateful for the attention to details, courtesy and professionalism. Thanks Boza&Roel Funeral Home 🙏

Lien Mai

I fully recommend this place. Luis Romero and Mariah was so helpful for me during this difficult time. The staff was also excellent. My Dad had a beautiful service .

Mayra

En un servicio funebre de la familia Fuimos atendidos por la señora Maria. Fue un placer ya que la compañera es un amor de persona. Nos trató cómo una psicologa . Transmite paz a los que van con su dolor a ser atendidos . Dios la bendiga siempre.

Lorraine Alvior

Lupe was very helpful and very detailed. She took care of all our funeral needs and made it easier for us. We appreciate all the help that were provided for us especially in this very difficult time. I highly reccomend Boza and Roel Funeral Homr.

Migdalia Cabrera

Wanda Ortiz maravillosa persona muy profesional en su trabajo gracias a dios q me la puso en este camino tan doloroso muchas gracias

Janet Negron

I would like to thank everyone at the Boza & Roel Funeral especially Yesi and Maria from Sunset Memorial. I’ve done several funerals there but this last one, my family and I was not ready for but Yesi, did everything to make things so easy and help us every which way she could

Peggy Rivera

The Exposito Rodríguez Family was tore apart 2x unexpectedly with in 20 days. Boza & Roel funeral home team went above and beyond. There are not enough kind words and or gratitude We can ever give Mike, Maria, Mariah, and Luis to express how thankful for there passion, caring, understanding. Our wishes on arrangements were accomplished and in addition they have been with us every step of the way. Many blessings to your team!

Al F

Maria Gonzalez was a compassionate and helpful aide to me during this very difficult time in my life. I’m very grateful to have met her at Boza & Roel.

Kristen Fernandez

Yesi is such a beautiful person, caring and was there to help me with difficult decisions regarding my mothers passing!!!She is a saint and great at what the does❤️❤️❤️ Sincerely Kristen Fernandez

Paola Perez

Big thank you to Maria Gonzalez and Mike Bell Support during this time of sorrow for our family member Ariel Rodriguez

Reyliseo

My Name is Robin I lost my father a couple of days ago and it’s been the hardest my family and I have been through. Upon entering Boza & Roel we felt a certain connection to the funeral home we knew that my father would have loved this place. I also want to highlight the service. Mariah Escamilla and Maria Gonzalez were absolutely amazing, kind, considerate, gentle and provided a beyond great experience. God Bless them 🙏🏽

Giselle GRguez

Just wanted to acknowledge the special treatment received from Maria Gonzalez since the very first day that she contacted me to schedule our family's appointment after I had to contact the funeral home following my dad's sudden death. Maria has been very caring and extremely helpful. She has taken care of me and my family with a lot of devotion. I highly recommend her if anyone needs these services. In this kind of situations in which we lose a family member and we do not know what to do, it is extremely important to receive the kind of support that I was blessed to receive from Maria. She has been very caring and loving in our deepest moments of sorrow. Thank you very much Maria Gonzalez. Our family, and specially me, thank you from the bottom of our heart. Giselle Guerra Rodriguez

Joe Estevez

After losing my mother, I needed a place that would be compassionate and caring to my situation. The attention that was given me, they went over and beyond! My mother passed in October in 2022. It’s been over a month and I am still getting text and calls checking in to see how I am doing. They truly do care to make the experience as comforting and caring as possible. I highly, highly recommend Boza and Roal Funeral Home!

Michael Murray

Rest in peace to Cookie Roel great funeral director. I believe I'm to send all condolences to Brown and Sons Funeral Home in Bradenton?

Florida Frank Schmitz

Kindest people make the biggest difference.

kim weisgal

We came to Boza & Roel on a referral from a dear college and we were not disappointed! The service Mr. Dan Miller, Karen and staff provided my family during this helpless time of need was with compassion and empathy. My husband was proud of his families Ashkenazim Jewish religion and Mr. Miller went out of his way to accommodate this in the ceremony. Karen would call me just to check in. We unexpectedly lost my husband in December as I revisited 3 months later Mr. Miller called me by name, remembered my family and my husbands names, above and beyond. As I was leaving Mr. Miller & Karen reached out to hug me, I could feel their angel wings under their suit coats. My family is very pleased with Boza & Roel and will continue to refer so others can experience the compassion they provided me and my family at our helplessness time of need. The Weisgals

pETER Gallagher

The way Dan Miller treated my wife is unacceptable for any type of business, especially one dealing in bereavement. I would recommend elsewhere or request one of the other staff, they do have a beautiful funeral home.

Roma Maraj

Kind and courteous staff. They were professional and considerate throughout the entire process. Karen is an angel and my family would have been lost without her.