Compassionate Staff & Care

Soy su Abogada (Lisette Sánchez)

We cannot thank this funeral home enough for the incredible care and compassion they showed our family during such a difficult time. From the very first phone call, the communication was outstanding. Lupe was incredibly attentive, kind, and helpful from the beginning, and Shane Lacey, the funeral Director, went above and beyond throughout the entire process. Shane was extremely responsive, but more than that, his communication was proactive — he was constantly following up with us to make sure everything was handled and that we had what we needed. On the day of the service, he was there making sure everything ran smoothly, which gave us so much peace of mind during an emotional day. Even after the service, when Shane was going to be out for a few days, he made sure another staff member was fully informed and ready to assist us with obtaining the death certificates and ashes. That level of organization and care truly stood out. There was a small mishap with the ashes not being divided the way we had requested, but the team addressed and corrected the issue immediately. Most importantly, they made us feel heard and supported every step of the way. The compassion, professionalism, and attention to detail they showed our family were truly exceptional. We are deeply grateful. Thank you for making such a painful experience a little easier to navigate.

Lenisse Lippert

Lupe Valdes -Torres was assigned to me. She did an excellent job and went out of her way to assist in any way she could. She is very efficient and was always friendly. Thank you, Lupe, for making such a difficult time a little easier.

Hector Martinez

During one of the most difficult times in our lives, the Boza staff showed our family so much compassion, patience, and care. From the very first moment, they guided us through everything with kindness and professionalism, making a painful process feel a little more manageable. Shayne and Lupe were super great to work with. Thank you 🙏

Witchy Woman

My sister died suddenly, and I live out of state. Her friends arranged for Boza and Roel to pick her up and keep her until I could get there to make the arrangements. In such a terrible time, Shane was so wonderful in helping with the arrangements. His kindness and professionalism are so greatly appreciated.

Rick Lawrence

We recently lost our brother in Florida. He had no family there, only us in Connecticut. It proved to be very difficult to travel there because of our age and health. We were lucky to have been put in contact with Boza and Roel. We dealt with Shane, who took control and eased our frustrations. He contacted organizations like the V.A. to help us and kept us informed of everything along the way. Shane is a man of great empathy who understood all we were going through. We cannot recommend Boza and Roel high enough.

Laura King

Everyone at Boza & Roel is kind to work with. Our funeral director Jacob helped us every step of the way. The spaces inside are kept impeccable, and there are many options to create the service that you want for your loved one. We are so pleased that we chose Boza & Roel for my father’s service.

Leslie Randall

I couldn't do it without them thank you guys so much 💗

juliesguerra

💛 Losing a loved one is not only devastating, but it also comes with an overwhelming responsibility: navigating protocols, honoring wishes, and managing countless details, all while trying to process your own grief. Thank you to Maria, Shane, Jacob, and the entire incredible team at Boza & Roel. You made this difficult process feel human, compassionate, and deeply respectful; never like a transaction. You took care of every detail and allowed our family the space and grace to grieve. Do I recommend this team? One thousand percent. Your compassion, dedication, love, and commitment reminded me that my mother’s celebration of life was not about money, but about honoring her with care, dignity, and heart. You treated us like family and ensured everything was handled with intention and respect. All the love, always. 💕

Debbie Fernandez

Everyone I came in contact with during the process was so kind and caring, from the front desk on. My appointment to plan my mom’s cremation was with Lupa. She was very helpful and so patient, explaining everything to my sister and myself. Then she helped us with picking the thumbies to make them perfect. So very grateful to all of you helping us get through this process.

Athena Moscoso

During such trying and difficult times, working with Jacob for the funeral arrangements of my mother , Alma Monge, was an exceptional experience that i will forever be grateful to him for. From the first consultation to the hardest day of putting my mother to rest , Jacob was very professional,accommodating and helpful. I recommend using Boza Roel for funeral services and especially working with Jacob

Dianne Ventura

From the moment I walked into Boza and Roel Funeral Home, I was treated with the utmost compassion and professionalism. My funeral director, Jacob, was truly amazing—patient, kind, and understanding. I had no idea where to begin with planning my mother’s funeral, but he took his time to walk me through every step, making a very difficult process so much easier. The first day I met with him, I was immediately struck by how bright, welcoming, and beautiful the funeral home is. It made my family and me feel comfortable and at peace. The atmosphere doesn’t feel depressing or heavy—it truly feels like a place created to celebrate life. Every staff member we encountered was caring, respectful, and professional. Because of the experience we had, my family and I all agree that when our time comes, we want to be taken care of by Boza and Roel Funeral Home. They have truly earned our trust and loyalty.

Zoe Rafols

Great people. Our funeral director Shane was very compassionate, understanding and professional. He had everything done in a timely manner and was very respectful.

Alfred Villoch

Shane Lacey at Boza & Roel provided exceptional service during one of the most difficult times for my family. He made the entire process easy and treated us with genuine compassion. Shane was always available, whether by phone, email, or even drop-ins, and he accommodated every personal request without hesitation and with care. He ensured we had meaningful time with my father before and after the visitation, and we never felt rushed. Everything he promised was delivered, and his guidance and experience were evident every step of the way. In a time when true customer service often feels lost, Shane and Boza & Roel stand apart. I wholeheartedly recommend them to family and friends, and they have truly earned my lifetime of trust and business.

Noel Beltre

staff help us through a very tough time in our life. They were very attentive and empathetic. The cost was very reasonable and they help us through every aspect of the process.

Krizia Ignacio

Boza & Roel Funeral Home treated us with compassion and empathy during the heartbreaking loss of our baby. Their professionalism, fairness in costs, and genuine care made a difficult moment a little lighter. We are truly grateful.

Tiffany Thomas

Shane and his team have been nothing short of excellent to work with during this difficult time of my father’s passing. Five stars all around.

deborah diaz

My experience was so good an the comfort they gave us an thank you JACOB FOR PREPARING EVERYTHING FOR US

Tracey Ward

I appreciate all of the knowledge, guidance and support Lupe and her staff provided me during this difficult time. You and your staff made every step of the way meaningful and hopeful. The service was absolutely beautiful and everything my dad would have wanted. You and your staff made sure that all My needs were met. Lastly, your attentiveness to my “constant” emails, made me feel like my dad’s service was your only priority. This didn’t go unnoticed and again, I sincerely appreciate everything that Boza&Roel did for my dad‘s service.

Jennifer Whelihan

Boza and Roel provided stellar services for our family when my grandmother passed away. They operate like a local company instead of a corporate one by meeting you where your needs are at and are very accommodating. They helped me by providing what I needed by making my grandmother's funeral extra special. Jake, the funeral director, as well as the team there, are very professional and expeditious in a time where it matters most. I am truly grateful to Jake and Boza and Roel for their great customer service.

Priscilla Lamb

“Exceptional Service During a Difficult Time” I cannot thank Lupe and Jacob enough for their compassion, professionalism, and attention to detail during such a challenging time for our family. From the very first meeting, they handled the cremation and memorial with care and compassion. The memorial was beautifully organized, and every detail was thoughtfully taken care of, allowing us to focus on honoring our loved one without any added stress. We are truly grateful for their dedication and highly recommend Boza & Roel Funeral Home to anyone in need of these services.

Linda Cacciatore

Boza & Roel were attentive, responsive and were very helpful to our family.

Maggie Feliciano

I highly recommend this Funeral Hope. Having used it twice I can safely convey that they are very professional and have wonderful people skills at a time when you really need someone to be on top of everything.

Julie Zatkovich

A sudden death of a loved one is never easy but the entire staff was amazing and they facilitated and handled everything with dignity and compassion. All services they provided from the pick up to arrangements and the cremation were all completed quickly and with as little trauma as possible. Prices were fair and they offered many different options.

Wyndee Tantoco

In a time when words failed us, your actions spoke volumes. Thank you for the understanding and allowing us more time with our mother, for your patience and professionalism in handling the documentation needed so we could bring her to the Philippines for burial. Ms Lupe words cannot express our gratitude for your guidance and your genuine empathy was a comforting presence. Our family will be forever grateful.

Kenna Thi Le

I was very fortunate to have been served by Ms Lupe Valdes and other Boza and Roel Funeral Home staff. Ms. Valdes was so empathetic, patient, and caring. My situation was a little complicated but Ms. Valdes was always there for me and my family in Europe and helped us coordinate with different parties to make sure everything go according to plan and in the best possible way for our situation. I would highly recommend Ms. Valdes to all those families who go through difficult times of losing a loved one.

Danny M

Funeral arrangements were handled by Jacob every step of the way. Jacob showcased empathy and worked diligently on all our requests. He truly made this difficult process possible.

Nizarali Kachhi

The Funeral Director’s Ms.Lupe, Ms.Mariah and everyone else at the facility are very helpful, accommodative and professional. They go above and beyond to help families in their most difficult times. Very grateful and thankful for all that they do for the families and the community.

Vickie Peckham

Kayla Crosslin was fabulous to work with and I would recommend her to help you with prearrangements during your time of sorrow. I actually planned everything with her well in advance of my passing. She is so sweet and treated me with such respect and patience. God bless her!! Patricia Costello-Stamaton

Kevin Robles

We had a very kind and comforting experience with everything at Boza and Roel Funeral Home. Ms Lupe Valdes helped and assisted with every last detail. She was kind and patient and was so helpful with no pressure to get any services we did not want. She was amazing! Not sure we could have gotten everything done without her! God bless Ms Valdes.

Pia Vanlangendonck

I cannot recommend the team at Boaz and Roel enough. During such a horrible time, they walked us through the steps and went above and beyond to ensure my dad had a respectful funeral. Jacob and Lupa were great and we want them to know that they were very much appreciated for all that they did and the support they gave us. Thank you!!!!

Bobby Daniel

Mariah was so patience, empathetic and understanding of my families situation. We had a very limited time from the time of death of my father till we have to transfer his body back home to Ethiopia. Mariah and her team worked tirelessly for 5 days to make my father’s wish come in a very short time. They went out of their way and provided us with an excellent customer service and funeral prayer service at their funeral home. They also allowed us to bring our own traditional food for the reception afterwards, helped us with the setup and breakdown of our event. I give Mariah and her team 10 out of 5, spectacular service. Thank you on behalf of my whole family and myself.

Seble Gizaw

Kayla and Maria did an excellent job, they made our tragedy smoother by taking away the stress and burden of funeral Planning. They are very compassionate and professional, I would recommend to anyone going through this process.

Yolanda I Allende Lind

María was so helpful, patient and clear on all information I needed! Her efforts went above and beyond to make me feel comfortable during our meeting. I am so grateful to have them for this difficult time my family will go through at some point👌🙌

Edward Pelaez

Everyone was not only extremely professional but genuine very nice people, very difficult time but they made it as smooth as could have been.

Marty Rodriguez

Boza & Roel Funeral home have a special way of caring for your love ones from the first time you dial them, to making arrangements and later parting ways with your loved one. This being my first time losing someone so close to me and having no clue the steps I had to take while being emotionally vulnerable and unknowledgeable, Boza & Roel answered all my questions in detail, while giving me the time to process under all the emotions. Not only did Boza & Roel care for my father but cared for me and my family in the process. Thank you Boza & Roel and Yesi for the professionalism & support demonstrated during the visitation of saying our goodbyes to my father. We greatly appreciate your assistance throughout our most emotional moments and reaching out to me to check in over time. Losing a parent was the worst pain I ever experienced, knowing my father was comfortable throughout the arrangements and now at peace I’m very glad I chose Boza & Roel Funeral Home.

Margarita Batilde Diaz Lezcano

Marlene Fernández, familia service, es una excelente persona, explica todo los detalles de lo que propone, he quedado muy complacida con su trato y atención, muchas gracias

Bruni Jaeger

Maria was very helpful making this transaction easy. Thank you for your professionalism at a time like this.

Lien Mai

I fully recommend this place. Luis Romero and Mariah was so helpful for me during this difficult time. The staff was also excellent. My Dad had a beautiful service .

Mayra

En un servicio funebre de la familia Fuimos atendidos por la señora Maria. Fue un placer ya que la compañera es un amor de persona. Nos trató cómo una psicologa . Transmite paz a los que van con su dolor a ser atendidos . Dios la bendiga siempre.

Lorraine Alvior

Lupe was very helpful and very detailed. She took care of all our funeral needs and made it easier for us. We appreciate all the help that were provided for us especially in this very difficult time. I highly reccomend Boza and Roel Funeral Homr.

Rolando Carol

Un servicio excelente muy amables y compasivos al igual que humanos los recomiendo 100%

Janet Negron

I would like to thank everyone at the Boza & Roel Funeral especially Yesi and Maria from Sunset Memorial. I’ve done several funerals there but this last one, my family and I was not ready for but Yesi, did everything to make things so easy and help us every which way she could

Natalie Aprile

We couldn’t have asked for a better place for my father’s services. Mariah was amazing to work with and really helped us through this process.

Danay Perdigon

Yesenia was the best help our family could get on a moment like this. Thank you!

Gladys RÍOS

Muy amables las dos, Wanda y Marlene. Muy buen servicio. Lo recomiendo.

Peggy Rivera

The Exposito Rodríguez Family was tore apart 2x unexpectedly with in 20 days. Boza & Roel funeral home team went above and beyond. There are not enough kind words and or gratitude We can ever give Mike, Maria, Mariah, and Luis to express how thankful for there passion, caring, understanding. Our wishes on arrangements were accomplished and in addition they have been with us every step of the way. Many blessings to your team!

Al F

Maria Gonzalez was a compassionate and helpful aide to me during this very difficult time in my life. I’m very grateful to have met her at Boza & Roel.

Adriana Ortega

Excelente atención ojalá siempre se encontrara personas con ese trato tan humano y respetuoso mil y mil gracias.

Alberto Ramirez

Excellent orientation The service provided to us during the funeral arrangements were wonderful

Kristen Fernandez

Yesi is such a beautiful person, caring and was there to help me with difficult decisions regarding my mothers passing!!!She is a saint and great at what the does❤️❤️❤️ Sincerely Kristen Fernandez

Joe Baez Jr

Mom and dad were taken care by Boza & Roel and did a great job. Thank you Mariah Escamilla, also thank you Maria Gonzalez, appreciate you both.

Jacob Albarran

just wanted to give thanks to the manager Maria Gonzalez and director of operation Mike Bell for being so involved and paying attention before, during, and after the funeral service of my uncle Ariel Rodriguez.

Zuelem Santiago

Going through such a painful loss… being able to have the attention and care from Maria Gonzales (General Manager) and Director - Mike Bell, the Empathy showed to my Family the care to my Bother Ariel Rodriguez the quick respond, the random questions coming to my mind and being able to called Maria and get her to answer me with different type of questions even during her PTO, accommodating every single need including transmitting the whole service live for my family in Puerto Rico what a blessing to me this was not just a funeral care it was another set of family helping us carrying the weight of losing a lovely family member.. words cannot express our gratitude. May God bless you all and prosper your business to continue impacting people life… Recommend 100% Ps… The Oleo picture was awesome I was surprised the way my brother’s picture came out… :.) Thank you, Zuelem N. Santiago.

Milly Milly

Excelente servicio soy de Puerto Rico y agradezco que en medio de este proceso doloroso nos hicieron sentir cómodos y valorados.

Angel Ortiz

The people of Boza&Roel treated us in a great manner me and my family are very great full specially Mss Maria Gozales she is a wonderful human being. Thank you for everything God bless everyone.

Reyliseo

My Name is Robin I lost my father a couple of days ago and it’s been the hardest my family and I have been through. Upon entering Boza & Roel we felt a certain connection to the funeral home we knew that my father would have loved this place. I also want to highlight the service. Mariah Escamilla and Maria Gonzalez were absolutely amazing, kind, considerate, gentle and provided a beyond great experience. God Bless them 🙏🏽

Elena Gouel

My mother passed away on March 4, 2023 at the age of 91 and because I don’t live in the state of Florida and she was living in an Assisted Living Facility in Tampa, Florida and was battling dementia for many years, I decided to make funeral arrangements and chose Boza & Roel from the phone because of the good reviews that I read prior to signing a contract which was done all over the phone. Upon her passing I gave the hospital where she was at the time the funeral home information and everything was taking care right away. On March 6th my brother and I went to the funeral home to finalize the details, I can’t say enough good things about Jessenia the funeral director that took care of us. She was very helpful, showed that she really cared and with so much empathy, listened to all we had to say and answered all our questions, we left the funeral home with an immense sense of peace, comfort and trust. It made me feel that I made the right decision choosing them.

LaIndia

January 2023 proved to be a most difficult time for our family. Dreading to have to deal with funeral arrangements, we called Boza and Roel. Arriving at our appointment, you never really know what to expect, but when we were greeted by Lupe, her softness, kindness and overall concern for our family was just what we needed during this painful process. The services provided went smoothly and we had only to concentrate on our family and grieving. Lupe 's attention to detail to remember our loved one was taken care of with love and respect. We could not have asked for a better place and especially a better director to take care of our family. Thank you.

Mari Acevedo

One of our hardest day ever, but they make sure we were very pleased . This funeral home was not only so beautiful but very comforting, and Lupe and her staff were incredible with the funeral service we had. It was very hard for the family and I and she make sure that everything we want it was done, from the casket , flowers , the video , and the way to the end . Thank you so much for everything! I highly recommend

Giselle GRguez

Just wanted to acknowledge the special treatment received from Maria Gonzalez since the very first day that she contacted me to schedule our family's appointment after I had to contact the funeral home following my dad's sudden death. Maria has been very caring and extremely helpful. She has taken care of me and my family with a lot of devotion. I highly recommend her if anyone needs these services. In this kind of situations in which we lose a family member and we do not know what to do, it is extremely important to receive the kind of support that I was blessed to receive from Maria. She has been very caring and loving in our deepest moments of sorrow. Thank you very much Maria Gonzalez. Our family, and specially me, thank you from the bottom of our heart. Giselle Guerra Rodriguez

Joe Estevez

After losing my mother, I needed a place that would be compassionate and caring to my situation. The attention that was given me, they went over and beyond! My mother passed in October in 2022. It’s been over a month and I am still getting text and calls checking in to see how I am doing. They truly do care to make the experience as comforting and caring as possible. I highly, highly recommend Boza and Roal Funeral Home!

Kari I

Boza & Roel Funeral Home provided excellent care for my fiancé's service. The funeral director Yesi was very caring and compassionate and helped me through this difficult process. I 100% recommend them for any funeral services needed. Thank you Yesi and Boza & Roel staff.

MIRIAM ROMERO

My moms funeral was well organized by the director and staff. They were very professional and show respect and empathy for our loss. Definitely recommend them for any family in need of funeral services. Thank you!

Rosemarie C

I am thankful to the staff at Boza & Roel Funeral Home for helping my mom, siblings and I navigate through this difficult process after losing a loved one. Our funeral director, Kathryn Cosper, took the time to explain the different service packages and worked with us, answering all questions and concerns we had. The day of the service, as promised, Kathryn was present and assisting with any issues that arose and directing the flow of all family members and friends that were in attendance. The service from start to finish ran smooth. We even had a last minute request for a Sheriff's escort to the cemetery, and Kathryn was able to make it happen. My sincere gratitude to Boza & Roel Funeral Home.

Florida Frank Schmitz

Kindest people make the biggest difference.

Michael Alvarez

I had my Grandmother actually moved from another funeral home to Boza & Roel after a negative experience at the first funeral home. Everyone at Boza was extremely compassionate and take their work seriously. Our Funeral Director was very knowledgeable and kind. Mr. Michael Murray who took care of us at the actual funeral was nice and helpful everyone complemented the service. I’m sorry to say I never thought there was a difference between one funeral home or another till this experience. I will now recommend Boza to anyone who asks.

Jacqueline Agosto

I can’t thank Daniel M enough for his kindness & compassion he showed my sons & I during this moment of sadness we are going through. He has gone above and beyond. Once again Thank You 🙏🏼.

Melissa Guz

I recommend this place 100%!! Our funeral director Danny was such a kind and caring man and helped my family in such a rough time. He made the experience easy for me and my family, as well he was very understanding about our situation. Very thankful for choosing this funeral home.

R Sierra

The staff was kind, caring and compassionate. They were professional and accommodating to our family and they have a nice facility. Thank you for assisting us in honoring and celebrating our loved one.

Jill D

Karen De Bruin handled all of the arrangements in a professional, caring manner. She was very responsive to all of our requests. Her knowledge and ability to accurately communicate all the details that we needed during such a sad time for all of us was very much appreciated.

Michael Garcia

My mother, father, neice, sister, were all taken good care of by Boza.

kim weisgal

We came to Boza & Roel on a referral from a dear college and we were not disappointed! The service Mr. Dan Miller, Karen and staff provided my family during this helpless time of need was with compassion and empathy. My husband was proud of his families Ashkenazim Jewish religion and Mr. Miller went out of his way to accommodate this in the ceremony. Karen would call me just to check in. We unexpectedly lost my husband in December as I revisited 3 months later Mr. Miller called me by name, remembered my family and my husbands names, above and beyond. As I was leaving Mr. Miller & Karen reached out to hug me, I could feel their angel wings under their suit coats. My family is very pleased with Boza & Roel and will continue to refer so others can experience the compassion they provided me and my family at our helplessness time of need. The Weisgals

Cristina Pagan

I have to give my sincerest gratitude to Karen De Bruin, Funeral Director. She stands out amongst the rest. The empathy , patience and customer service that she provided was stellar. I will forever be grateful and would certainly recommend Boza & Roel Funeral Home because of her.

Wanda Irizarry

Stellar customer service! My sister and I worked with funeral director Karen DeBruin. Karen was so kind, caring and helpful during the entire process. We also worked with Daniel Miller, and he too was very professional and understanding. I would recommend this funeral home for sure!

Roma Maraj

Kind and courteous staff. They were professional and considerate throughout the entire process. Karen is an angel and my family would have been lost without her.

NiNi Diaz

If I could rate Boza and Roel 100 stars, I would! I would like to extend my gratitude to the entire staff! My father was Carlos Diaz, he passed away March 5th. The staff was extremely professional, patient, and compassionate! They really do care about the families. They have done everything in their power to make such a difficult time easier. Thank you so much!

Elizabeth Hertel

They handled this tough situation so well for us. Never thought i would have to say goodbye to my son so shortly after he was born. All the staff is so dignified and professional but so heart warming at the same time. I would recommend this place to many people! Thank you for all that y'all have done for us!