Topic
Funeral Planning & Arrangements
100% positiveAcross 135 reviews of Boza and Roel Funeral Home in Tampa, FL, funeral planning & arrangements appears in 64 reviews (100% positive), from 2017-01-07 through 2026-05-28.
Key findings
Funeral Planning & Arrangements mentioned in 64 of 135 reviews (47.4%)
100% of Funeral Planning & Arrangements reviews are 4 or 5 stars
Average rating in Funeral Planning & Arrangements reviews: 5★
Aspects most discussed in these reviews
Professionalism & Conduct
95%61 mentionsCourtesy & Friendliness
73%47 mentionsCommunication & Updates
47%30 mentionsProblem Resolution & Effectiveness
17%11 mentionsResponsiveness & Speed
16%10 mentionsScheduling & Booking Ease
5%3 mentions
Reviews mentioning funeral planning & arrangements
Soy su Abogada (Lisette Sánchez)
We cannot thank this funeral home enough for the incredible care and compassion they showed our family during such a difficult time. From the very first phone call, the communication was outstanding. Lupe was incredibly attentive, kind, and helpful from the beginning, and Shane Lacey, the funeral Director, went above and beyond throughout the entire process. Shane was extremely responsive, but more than that, his communication was proactive — he was constantly following up with us to make sure everything was handled and that we had what we needed. On the day of the service, he was there making sure everything ran smoothly, which gave us so much peace of mind during an emotional day. Even after the service, when Shane was going to be out for a few days, he made sure another staff member was fully informed and ready to assist us with obtaining the death certificates and ashes. That level of organization and care truly stood out. There was a small mishap with the ashes not being divided the way we had requested, but the team addressed and corrected the issue immediately. Most importantly, they made us feel heard and supported every step of the way. The compassion, professionalism, and attention to detail they showed our family were truly exceptional. We are deeply grateful. Thank you for making such a painful experience a little easier to navigate.
Response from owner
May 8, 2026
Lenisse Lippert
Lupe Valdes -Torres was assigned to me. She did an excellent job and went out of her way to assist in any way she could. She is very efficient and was always friendly. Thank you, Lupe, for making such a difficult time a little easier.
Response from owner
May 8, 2026
Witchy Woman
My sister died suddenly, and I live out of state. Her friends arranged for Boza and Roel to pick her up and keep her until I could get there to make the arrangements. In such a terrible time, Shane was so wonderful in helping with the arrangements. His kindness and professionalism are so greatly appreciated.
Response from owner
April 29, 2026
Laura King
Everyone at Boza & Roel is kind to work with. Our funeral director Jacob helped us every step of the way. The spaces inside are kept impeccable, and there are many options to create the service that you want for your loved one. We are so pleased that we chose Boza & Roel for my father’s service.
Response from owner
February 16, 2026
Athena Moscoso
During such trying and difficult times, working with Jacob for the funeral arrangements of my mother , Alma Monge, was an exceptional experience that i will forever be grateful to him for. From the first consultation to the hardest day of putting my mother to rest , Jacob was very professional,accommodating and helpful. I recommend using Boza Roel for funeral services and especially working with Jacob
Response from owner
November 4, 2025
Dianne Ventura
From the moment I walked into Boza and Roel Funeral Home, I was treated with the utmost compassion and professionalism. My funeral director, Jacob, was truly amazing—patient, kind, and understanding. I had no idea where to begin with planning my mother’s funeral, but he took his time to walk me through every step, making a very difficult process so much easier. The first day I met with him, I was immediately struck by how bright, welcoming, and beautiful the funeral home is. It made my family and me feel comfortable and at peace. The atmosphere doesn’t feel depressing or heavy—it truly feels like a place created to celebrate life. Every staff member we encountered was caring, respectful, and professional. Because of the experience we had, my family and I all agree that when our time comes, we want to be taken care of by Boza and Roel Funeral Home. They have truly earned our trust and loyalty.
Response from owner
October 16, 2025
Lillian Vazquez
Everything was so beautiful, thank you for such a beautiful and elegant setting . God bless!
Response from owner
October 16, 2025
Linda Hayes
Thank you for handling the details of my father's cremation and burial. I appreciated the continuous communication about the process and timing.
Response from owner
September 24, 2025
Gene and Cathy Dobbs
We were very pleased with the services that Boza&Roel provided. Funeral director Mr. Shane provided our every need even going out of the way to accommodate a couple of special requests for us. Thanks
Response from owner
July 25, 2025
deborah diaz
My experience was so good an the comfort they gave us an thank you JACOB FOR PREPARING EVERYTHING FOR US
Response from owner
June 27, 2025
Tracey Ward
I appreciate all of the knowledge, guidance and support Lupe and her staff provided me during this difficult time. You and your staff made every step of the way meaningful and hopeful. The service was absolutely beautiful and everything my dad would have wanted. You and your staff made sure that all My needs were met. Lastly, your attentiveness to my “constant” emails, made me feel like my dad’s service was your only priority. This didn’t go unnoticed and again, I sincerely appreciate everything that Boza&Roel did for my dad‘s service.
Response from owner
April 22, 2025
Jennifer Whelihan
Boza and Roel provided stellar services for our family when my grandmother passed away. They operate like a local company instead of a corporate one by meeting you where your needs are at and are very accommodating. They helped me by providing what I needed by making my grandmother's funeral extra special. Jake, the funeral director, as well as the team there, are very professional and expeditious in a time where it matters most. I am truly grateful to Jake and Boza and Roel for their great customer service.
Response from owner
April 16, 2025
Amy Lopez
I want to thank Lupe Valdes and the staff at Boza & Roel Funeral Home for their professionalism demonstrated during the visitation and funeral services for my mom.
Response from owner
March 28, 2025
Desiree Gustafson
We has a somewhat unusual circumstance, but Lupe was awesome every step of the way. I can't say enough good things about her and Boza&Roel overall. Handled so well and respectfully while coordinating all aspects to of this funeral!! Thank you B&R and Lupe Valdes!
Response from owner
March 26, 2025
Linda Cacciatore
Boza & Roel were attentive, responsive and were very helpful to our family.
Response from owner
November 5, 2024
Kenna Thi Le
I was very fortunate to have been served by Ms Lupe Valdes and other Boza and Roel Funeral Home staff. Ms. Valdes was so empathetic, patient, and caring. My situation was a little complicated but Ms. Valdes was always there for me and my family in Europe and helped us coordinate with different parties to make sure everything go according to plan and in the best possible way for our situation. I would highly recommend Ms. Valdes to all those families who go through difficult times of losing a loved one.
Response from owner
October 4, 2024
Danny M
Funeral arrangements were handled by Jacob every step of the way. Jacob showcased empathy and worked diligently on all our requests. He truly made this difficult process possible.
Response from owner
September 12, 2024
Erasmo Pinero
Feedback of Ms. Lupe Valdes services at Boza & Roel Funeral Homes: Ms. Valdes is the consummate professional. Patient, caring, and service oriented, she was a God send to our family in times of need. My situation was somewhat special because I reside in Texas and I was afraid our communication channels would be a distraction and a burden. On the contrary, Ms. Valdes was always there for us and everything went according to plan and as described in the funeral home balance sheet (costs of the funeral). I would highly recommend Ms. Valdes to all those families dealing with the loss of a loved one. Things will be much easier with Ms. Valdes. Good job and well done. Erasmo Piñero (funeral client)
Response from owner
August 13, 2024
Robert Toledo
Lupe was very thorough and professional. She made the experience less stressful and smooth. I very much appreciate that!
Response from owner
June 27, 2024
Kevin Robles
We had a very kind and comforting experience with everything at Boza and Roel Funeral Home. Ms Lupe Valdes helped and assisted with every last detail. She was kind and patient and was so helpful with no pressure to get any services we did not want. She was amazing! Not sure we could have gotten everything done without her! God bless Ms Valdes.
Response from owner
May 16, 2024
Pia Vanlangendonck
I cannot recommend the team at Boaz and Roel enough. During such a horrible time, they walked us through the steps and went above and beyond to ensure my dad had a respectful funeral. Jacob and Lupa were great and we want them to know that they were very much appreciated for all that they did and the support they gave us. Thank you!!!!
Response from owner
May 7, 2024
Seble Gizaw
Kayla and Maria did an excellent job, they made our tragedy smoother by taking away the stress and burden of funeral Planning. They are very compassionate and professional, I would recommend to anyone going through this process.
Response from owner
March 26, 2024
Edward Pelaez
Everyone was not only extremely professional but genuine very nice people, very difficult time but they made it as smooth as could have been.
Response from owner
February 22, 2024
George Pelaez
Thanks for all your help.
Response from owner
February 22, 2024
Barbara Diaz
Very professional, thanks
Response from owner
January 18, 2024
Marty Rodriguez
Boza & Roel Funeral home have a special way of caring for your love ones from the first time you dial them, to making arrangements and later parting ways with your loved one. This being my first time losing someone so close to me and having no clue the steps I had to take while being emotionally vulnerable and unknowledgeable, Boza & Roel answered all my questions in detail, while giving me the time to process under all the emotions. Not only did Boza & Roel care for my father but cared for me and my family in the process. Thank you Boza & Roel and Yesi for the professionalism & support demonstrated during the visitation of saying our goodbyes to my father. We greatly appreciate your assistance throughout our most emotional moments and reaching out to me to check in over time. Losing a parent was the worst pain I ever experienced, knowing my father was comfortable throughout the arrangements and now at peace I’m very glad I chose Boza & Roel Funeral Home.
Response from owner
February 15, 2024
Ricardo Hidalgo-Gato
Going through a very hard time but they made me feel better for the excellent job they did taking care of my mom who passed last month. Very impressed and grateful for the attention to details, courtesy and professionalism. Thanks Boza&Roel Funeral Home 🙏
Response from owner
February 6, 2024
Bruni Jaeger
Maria was very helpful making this transaction easy. Thank you for your professionalism at a time like this.
Response from owner
December 27, 2023
Lien Mai
I fully recommend this place. Luis Romero and Mariah was so helpful for me during this difficult time. The staff was also excellent. My Dad had a beautiful service .
Response from owner
November 30, 2023
Mayra
En un servicio funebre de la familia Fuimos atendidos por la señora Maria. Fue un placer ya que la compañera es un amor de persona. Nos trató cómo una psicologa . Transmite paz a los que van con su dolor a ser atendidos . Dios la bendiga siempre.
Response from owner
November 27, 2023
Lorraine Alvior
Lupe was very helpful and very detailed. She took care of all our funeral needs and made it easier for us. We appreciate all the help that were provided for us especially in this very difficult time. I highly reccomend Boza and Roel Funeral Homr.
Response from owner
November 27, 2023
Me llamo Como quiera
Muy especiales una atención brillante,personas amable cariñosas preparadas realmente para la ocasión
Response from owner
November 15, 2023
Janet Negron
I would like to thank everyone at the Boza & Roel Funeral especially Yesi and Maria from Sunset Memorial. I’ve done several funerals there but this last one, my family and I was not ready for but Yesi, did everything to make things so easy and help us every which way she could
Response from owner
September 11, 2023
Lucy Sandelin
The Boza name has been a long-time staple in the city of Tampa funeral business - whereas my Mother’s (1987) and Grandmother’s (2012) services were handled meticulous by A.P. Boza and Boza and Roel respectively. So when my Dad’s health started to fail in 2019, he wanted to pre-plan his services so that myself or my brother wouldn’t have to make any painstaking decisions. We easily decided to utilize the Boza and Roel Funeral Home. 4 years ago, I spent over 4 hours with Mary Titmus from Boza and Roel, myself and my Dad vis telephone to get every detail on paper. My Dad felt relieved as well as my brother and myself that everyone was done. Well, Dad passed away a week ago and the process of getting him to the funeral home was seamless. Our director this week was Yessenia Ulloa and she was a pleasure to work with in finalizing all the details that we couldn’t take care of until my Dad had passed. Thank you to Jessie as well as all the staff who handled all the logistics on the day of the services. My Dad looked good and I know he would have given his stamp of approval.
Response from owner
August 3, 2023
Natalie Aprile
We couldn’t have asked for a better place for my father’s services. Mariah was amazing to work with and really helped us through this process.
Response from owner
August 3, 2023
Nieves Abreu
Excelente servicios, estamos muy complasido de su personal, especialmente la Sra. Maria
Response from owner
July 18, 2023
Gladys RÍOS
Muy amables las dos, Wanda y Marlene. Muy buen servicio. Lo recomiendo.
Response from owner
June 30, 2023
Peggy Rivera
The Exposito Rodríguez Family was tore apart 2x unexpectedly with in 20 days. Boza & Roel funeral home team went above and beyond. There are not enough kind words and or gratitude We can ever give Mike, Maria, Mariah, and Luis to express how thankful for there passion, caring, understanding. Our wishes on arrangements were accomplished and in addition they have been with us every step of the way. Many blessings to your team!
Response from owner
June 28, 2023
Alberto Ramirez
Excellent orientation The service provided to us during the funeral arrangements were wonderful
Response from owner
May 18, 2023
Jacob Albarran
just wanted to give thanks to the manager Maria Gonzalez and director of operation Mike Bell for being so involved and paying attention before, during, and after the funeral service of my uncle Ariel Rodriguez.
Response from owner
June 5, 2023
Derek Santiago
Thank you to Maria Gonzalez and mike bell for your amazing hospitality and service Ariel Rodríguez and family were very pleased with your service thank You God bless.
Response from owner
June 5, 2023
Milly Milly
Excelente servicio soy de Puerto Rico y agradezco que en medio de este proceso doloroso nos hicieron sentir cómodos y valorados.
Response from owner
June 7, 2023
Reyliseo
My Name is Robin I lost my father a couple of days ago and it’s been the hardest my family and I have been through. Upon entering Boza & Roel we felt a certain connection to the funeral home we knew that my father would have loved this place. I also want to highlight the service. Mariah Escamilla and Maria Gonzalez were absolutely amazing, kind, considerate, gentle and provided a beyond great experience. God Bless them 🙏🏽
Response from owner
May 22, 2023
Belkis Perez
He tenido una experiencia perfecta en todos los detalles los felicitó por ser tan profesionales y les doy mil gracias
Elena Gouel
My mother passed away on March 4, 2023 at the age of 91 and because I don’t live in the state of Florida and she was living in an Assisted Living Facility in Tampa, Florida and was battling dementia for many years, I decided to make funeral arrangements and chose Boza & Roel from the phone because of the good reviews that I read prior to signing a contract which was done all over the phone. Upon her passing I gave the hospital where she was at the time the funeral home information and everything was taking care right away. On March 6th my brother and I went to the funeral home to finalize the details, I can’t say enough good things about Jessenia the funeral director that took care of us. She was very helpful, showed that she really cared and with so much empathy, listened to all we had to say and answered all our questions, we left the funeral home with an immense sense of peace, comfort and trust. It made me feel that I made the right decision choosing them.
Response from owner
March 10, 2023
LaIndia
January 2023 proved to be a most difficult time for our family. Dreading to have to deal with funeral arrangements, we called Boza and Roel. Arriving at our appointment, you never really know what to expect, but when we were greeted by Lupe, her softness, kindness and overall concern for our family was just what we needed during this painful process. The services provided went smoothly and we had only to concentrate on our family and grieving. Lupe 's attention to detail to remember our loved one was taken care of with love and respect. We could not have asked for a better place and especially a better director to take care of our family. Thank you.
Response from owner
March 17, 2023
Mari Acevedo
One of our hardest day ever, but they make sure we were very pleased . This funeral home was not only so beautiful but very comforting, and Lupe and her staff were incredible with the funeral service we had. It was very hard for the family and I and she make sure that everything we want it was done, from the casket , flowers , the video , and the way to the end . Thank you so much for everything! I highly recommend
Response from owner
February 27, 2023
Giselle GRguez
Just wanted to acknowledge the special treatment received from Maria Gonzalez since the very first day that she contacted me to schedule our family's appointment after I had to contact the funeral home following my dad's sudden death. Maria has been very caring and extremely helpful. She has taken care of me and my family with a lot of devotion. I highly recommend her if anyone needs these services. In this kind of situations in which we lose a family member and we do not know what to do, it is extremely important to receive the kind of support that I was blessed to receive from Maria. She has been very caring and loving in our deepest moments of sorrow. Thank you very much Maria Gonzalez. Our family, and specially me, thank you from the bottom of our heart. Giselle Guerra Rodriguez
Kari I
Boza & Roel Funeral Home provided excellent care for my fiancé's service. The funeral director Yesi was very caring and compassionate and helped me through this difficult process. I 100% recommend them for any funeral services needed. Thank you Yesi and Boza & Roel staff.
Frank Settecasi
Extremely satisfied with funeral service provided by Boza & Roel. Everything was professionally handled. I would highly recommend them.
MIRIAM ROMERO
My moms funeral was well organized by the director and staff. They were very professional and show respect and empathy for our loss. Definitely recommend them for any family in need of funeral services. Thank you!
Rosemarie C
I am thankful to the staff at Boza & Roel Funeral Home for helping my mom, siblings and I navigate through this difficult process after losing a loved one. Our funeral director, Kathryn Cosper, took the time to explain the different service packages and worked with us, answering all questions and concerns we had. The day of the service, as promised, Kathryn was present and assisting with any issues that arose and directing the flow of all family members and friends that were in attendance. The service from start to finish ran smooth. We even had a last minute request for a Sheriff's escort to the cemetery, and Kathryn was able to make it happen. My sincere gratitude to Boza & Roel Funeral Home.
Michael Alvarez
I had my Grandmother actually moved from another funeral home to Boza & Roel after a negative experience at the first funeral home. Everyone at Boza was extremely compassionate and take their work seriously. Our Funeral Director was very knowledgeable and kind. Mr. Michael Murray who took care of us at the actual funeral was nice and helpful everyone complemented the service. I’m sorry to say I never thought there was a difference between one funeral home or another till this experience. I will now recommend Boza to anyone who asks.
Vanessa Wilkins
They handled my friends funeral with dignity and care.
Response from owner
July 8, 2021
Melissa Guz
I recommend this place 100%!! Our funeral director Danny was such a kind and caring man and helped my family in such a rough time. He made the experience easy for me and my family, as well he was very understanding about our situation. Very thankful for choosing this funeral home.
Response from owner
June 29, 2020
Rita Cagina
Very nice and very helpful and polite to people.
R Sierra
The staff was kind, caring and compassionate. They were professional and accommodating to our family and they have a nice facility. Thank you for assisting us in honoring and celebrating our loved one.
Response from owner
March 6, 2020
Jill D
Karen De Bruin handled all of the arrangements in a professional, caring manner. She was very responsive to all of our requests. Her knowledge and ability to accurately communicate all the details that we needed during such a sad time for all of us was very much appreciated.
Response from owner
December 18, 2019
Tina L
I would like to thank Boza and Roel Funeral Home for their excellent service throughout this sad time for our family. I would especially like to thank Danielle Davis, who guided us with everything, for her kindness, attention to detail, professionalism and the excellent DVD she created for my mom. It was all greatly appreciated. Tina Diaz
Response from owner
November 5, 2019
Michael Garcia
My mother, father, neice, sister, were all taken good care of by Boza.
Response from owner
August 9, 2019
Ralph Delgado
It’s with great pleasure that we tell Tampa residents the amazing service that Boza & Roel Funeral home gave our Dad, LTC Ralph Delgado Jr. We can’t thank enough Dan Miller & his staff for the way they handled the funeral arrangements for our dad. It was exactly the way our dad wanted it. With a lot of respect and honoring one of the last World War II fighter pilots of the United States. Including Honor guards from MacDill Air Force Base. From all the family & friends of LTC Ralph Delgado Jr. Thank you so much! Richard and Katherine Mudafort
Response from owner
May 29, 2019
kim weisgal
We came to Boza & Roel on a referral from a dear college and we were not disappointed! The service Mr. Dan Miller, Karen and staff provided my family during this helpless time of need was with compassion and empathy. My husband was proud of his families Ashkenazim Jewish religion and Mr. Miller went out of his way to accommodate this in the ceremony. Karen would call me just to check in. We unexpectedly lost my husband in December as I revisited 3 months later Mr. Miller called me by name, remembered my family and my husbands names, above and beyond. As I was leaving Mr. Miller & Karen reached out to hug me, I could feel their angel wings under their suit coats. My family is very pleased with Boza & Roel and will continue to refer so others can experience the compassion they provided me and my family at our helplessness time of need. The Weisgals
Response from owner
April 26, 2019
Cristina Pagan
I have to give my sincerest gratitude to Karen De Bruin, Funeral Director. She stands out amongst the rest. The empathy , patience and customer service that she provided was stellar. I will forever be grateful and would certainly recommend Boza & Roel Funeral Home because of her.
Response from owner
January 9, 2019
Wanda Irizarry
Stellar customer service! My sister and I worked with funeral director Karen DeBruin. Karen was so kind, caring and helpful during the entire process. We also worked with Daniel Miller, and he too was very professional and understanding. I would recommend this funeral home for sure!
Response from owner
January 11, 2019