Staff Professionalism & Excellence

Dolly Patterson

Very interesting and informative session. Drew gets 6 stars.

Johanna Gonzalez

Went for a consultation about pre paid cremation. Maria was the associate I spoke with. She was very kind and explained and answered all questions I had. Very good experience for something that can be a difficult subject.

Zoe Rafols

Great people. Our funeral director Shane was very compassionate, understanding and professional. He had everything done in a timely manner and was very respectful.

Alfred Villoch

Shane Lacey at Boza & Roel provided exceptional service during one of the most difficult times for my family. He made the entire process easy and treated us with genuine compassion. Shane was always available, whether by phone, email, or even drop-ins, and he accommodated every personal request without hesitation and with care. He ensured we had meaningful time with my father before and after the visitation, and we never felt rushed. Everything he promised was delivered, and his guidance and experience were evident every step of the way. In a time when true customer service often feels lost, Shane and Boza & Roel stand apart. I wholeheartedly recommend them to family and friends, and they have truly earned my lifetime of trust and business.

Tiffany Thomas

Shane and his team have been nothing short of excellent to work with during this difficult time of my father’s passing. Five stars all around.

Gene and Cathy Dobbs

We were very pleased with the services that Boza&Roel provided. Funeral director Mr. Shane provided our every need even going out of the way to accommodate a couple of special requests for us. Thanks

Amy Lopez

I want to thank Lupe Valdes and the staff at Boza & Roel Funeral Home for their professionalism demonstrated during the visitation and funeral services for my mom.

Desiree Gustafson

We has a somewhat unusual circumstance, but Lupe was awesome every step of the way. I can't say enough good things about her and Boza&Roel overall. Handled so well and respectfully while coordinating all aspects to of this funeral!! Thank you B&R and Lupe Valdes!

Maggie Feliciano

I highly recommend this Funeral Hope. Having used it twice I can safely convey that they are very professional and have wonderful people skills at a time when you really need someone to be on top of everything.

Kenna Thi Le

I was very fortunate to have been served by Ms Lupe Valdes and other Boza and Roel Funeral Home staff. Ms. Valdes was so empathetic, patient, and caring. My situation was a little complicated but Ms. Valdes was always there for me and my family in Europe and helped us coordinate with different parties to make sure everything go according to plan and in the best possible way for our situation. I would highly recommend Ms. Valdes to all those families who go through difficult times of losing a loved one.

Danny M

Funeral arrangements were handled by Jacob every step of the way. Jacob showcased empathy and worked diligently on all our requests. He truly made this difficult process possible.

Erasmo Pinero

Feedback of Ms. Lupe Valdes services at Boza & Roel Funeral Homes: Ms. Valdes is the consummate professional. Patient, caring, and service oriented, she was a God send to our family in times of need. My situation was somewhat special because I reside in Texas and I was afraid our communication channels would be a distraction and a burden. On the contrary, Ms. Valdes was always there for us and everything went according to plan and as described in the funeral home balance sheet (costs of the funeral). I would highly recommend Ms. Valdes to all those families dealing with the loss of a loved one. Things will be much easier with Ms. Valdes. Good job and well done. Erasmo Piñero (funeral client)

Robert Toledo

Lupe was very thorough and professional. She made the experience less stressful and smooth. I very much appreciate that!

Vickie Peckham

Kayla Crosslin was fabulous to work with and I would recommend her to help you with prearrangements during your time of sorrow. I actually planned everything with her well in advance of my passing. She is so sweet and treated me with such respect and patience. God bless her!! Patricia Costello-Stamaton

Pia Vanlangendonck

I cannot recommend the team at Boaz and Roel enough. During such a horrible time, they walked us through the steps and went above and beyond to ensure my dad had a respectful funeral. Jacob and Lupa were great and we want them to know that they were very much appreciated for all that they did and the support they gave us. Thank you!!!!

Edward Pelaez

Everyone was not only extremely professional but genuine very nice people, very difficult time but they made it as smooth as could have been.

George Pelaez

Thanks for all your help.

Barbara Diaz

Very professional, thanks

Ricardo Hidalgo-Gato

Going through a very hard time but they made me feel better for the excellent job they did taking care of my mom who passed last month. Very impressed and grateful for the attention to details, courtesy and professionalism. Thanks Boza&Roel Funeral Home 🙏

Margarita Batilde Diaz Lezcano

Marlene Fernández, familia service, es una excelente persona, explica todo los detalles de lo que propone, he quedado muy complacida con su trato y atención, muchas gracias

víctor Concha

MARLENE FERNÁNDEZ GRACIAS POR SU PRESENTACIÓN DEL SERVICIO UNA GRAN PERSONA PARA EXPLICACIÓN EN EL TEMA DE VENTA. FELICITACIONES.

Me llamo Como quiera

Muy especiales una atención brillante,personas amable cariñosas preparadas realmente para la ocasión

Rolando Carol

Un servicio excelente muy amables y compasivos al igual que humanos los recomiendo 100%

Migdalia Cabrera

Wanda Ortiz maravillosa persona muy profesional en su trabajo gracias a dios q me la puso en este camino tan doloroso muchas gracias

yudelkis mitchell

Maria was excellent. Un servicio ejemplar!

Manuel Mera

Profesional servicio

Nieves Abreu

Excelente servicios, estamos muy complasido de su personal, especialmente la Sra. Maria

Adriana Ortega

Excelente atención ojalá siempre se encontrara personas con ese trato tan humano y respetuoso mil y mil gracias.

Marco Trivino

Excelente equipo de trabajo muy Profesionales.Excelente atención!

Joe Baez Jr

Mom and dad were taken care by Boza & Roel and did a great job. Thank you Mariah Escamilla, also thank you Maria Gonzalez, appreciate you both.

Jacob Albarran

just wanted to give thanks to the manager Maria Gonzalez and director of operation Mike Bell for being so involved and paying attention before, during, and after the funeral service of my uncle Ariel Rodriguez.

Derek Santiago

Thank you to Maria Gonzalez and mike bell for your amazing hospitality and service Ariel Rodríguez and family were very pleased with your service thank You God bless.

Paola Perez

Big thank you to Maria Gonzalez and Mike Bell Support during this time of sorrow for our family member Ariel Rodriguez

Belkis Perez

He tenido una experiencia perfecta en todos los detalles los felicitó por ser tan profesionales y les doy mil gracias

Mari Acevedo

One of our hardest day ever, but they make sure we were very pleased . This funeral home was not only so beautiful but very comforting, and Lupe and her staff were incredible with the funeral service we had. It was very hard for the family and I and she make sure that everything we want it was done, from the casket , flowers , the video , and the way to the end . Thank you so much for everything! I highly recommend

Cheryl Fernandez

I was very pleased with the outcome of my husband's Celebration of Life. Thank you Kathryn Cosper. You knew exactly what I wanted, and successfully delivered.

Kari I

Boza & Roel Funeral Home provided excellent care for my fiancé's service. The funeral director Yesi was very caring and compassionate and helped me through this difficult process. I 100% recommend them for any funeral services needed. Thank you Yesi and Boza & Roel staff.

MIRIAM ROMERO

My moms funeral was well organized by the director and staff. They were very professional and show respect and empathy for our loss. Definitely recommend them for any family in need of funeral services. Thank you!

Rosemarie C

I am thankful to the staff at Boza & Roel Funeral Home for helping my mom, siblings and I navigate through this difficult process after losing a loved one. Our funeral director, Kathryn Cosper, took the time to explain the different service packages and worked with us, answering all questions and concerns we had. The day of the service, as promised, Kathryn was present and assisting with any issues that arose and directing the flow of all family members and friends that were in attendance. The service from start to finish ran smooth. We even had a last minute request for a Sheriff's escort to the cemetery, and Kathryn was able to make it happen. My sincere gratitude to Boza & Roel Funeral Home.

Michael Murray

Rest in peace to Cookie Roel great funeral director. I believe I'm to send all condolences to Brown and Sons Funeral Home in Bradenton?

Vanessa Wilkins

They handled my friends funeral with dignity and care.

Jacqueline Agosto

I can’t thank Daniel M enough for his kindness & compassion he showed my sons & I during this moment of sadness we are going through. He has gone above and beyond. Once again Thank You 🙏🏼.

Rita Cagina

Very nice and very helpful and polite to people.

Jill D

Karen De Bruin handled all of the arrangements in a professional, caring manner. She was very responsive to all of our requests. Her knowledge and ability to accurately communicate all the details that we needed during such a sad time for all of us was very much appreciated.

Tina L

I would like to thank Boza and Roel Funeral Home for their excellent service throughout this sad time for our family. I would especially like to thank Danielle Davis, who guided us with everything, for her kindness, attention to detail, professionalism and the excellent DVD she created for my mom. It was all greatly appreciated. Tina Diaz

pETER Gallagher

The way Dan Miller treated my wife is unacceptable for any type of business, especially one dealing in bereavement. I would recommend elsewhere or request one of the other staff, they do have a beautiful funeral home.

Cristina Pagan

I have to give my sincerest gratitude to Karen De Bruin, Funeral Director. She stands out amongst the rest. The empathy , patience and customer service that she provided was stellar. I will forever be grateful and would certainly recommend Boza & Roel Funeral Home because of her.

NiNi Diaz

If I could rate Boza and Roel 100 stars, I would! I would like to extend my gratitude to the entire staff! My father was Carlos Diaz, he passed away March 5th. The staff was extremely professional, patient, and compassionate! They really do care about the families. They have done everything in their power to make such a difficult time easier. Thank you so much!

Elizabeth Hertel

They handled this tough situation so well for us. Never thought i would have to say goodbye to my son so shortly after he was born. All the staff is so dignified and professional but so heart warming at the same time. I would recommend this place to many people! Thank you for all that y'all have done for us!